Advocate Health Care

Patient Safety Manager

Advocate Health Care • $91K — $137K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Health Care Administration, Nursing, or a Related Field
  • 7 years of clinical care experience in nursing, allied health, or a health-related field
  • 2 years of experience in safety, quality, or risk management
  • Certified Professional in Patient Safety (CPPS) within 12 months unless waived
  • Strong analytical skills and problem-solving abilities in healthcare settings

Responsibilities

  • Facilitate the implementation of the patient safety program and related tools
  • Lead the High Reliability Unit program, train safety coaches, and ensure program sustainability
  • Coordinate safety efforts across site departments to align with high reliability culture
  • Communicate with departmental leaders and present safety data to executive teams
  • Conduct timely investigations of safety events and perform root cause analyses
  • Implement corrective actions to manage organization-wide safety risks
  • Analyze daily safety event data and identify actionable improvement items

Benefits

  • Paid Time Off programs
  • Health and welfare benefits: medical, dental, vision, life, Short- and Long-Term Disability
  • Flexible Spending Accounts for healthcare and dependent care
  • Family benefits including adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match
Full Job Description
Department:

10122 Enterprise Corporate - Patient Safety

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Full-time, dayshift Monday - Friday from 7:30am-4:00pm with some flexibility based on position needs that include a weekend call obligation once a month.

This position may be fully onsite or offers a hybrid work scheduled of four days in office and one day remote.

No relocation, and no sponsorship or transfer of visa for this position now or in the future.

Pay Range:
$44.15 - $66.25

Major Responsibilities:
  • Effectively facilitates implementation of site's patient safety program including leadership and front line tools that promote reliability. These include but are not limited to daily huddle, safety recognition, just culture, safety coach programs, physician champion programs among others.
  • Leads the High Reliability Unit program at their home site, facilitating selection and training of safety coaches, leads coach training, ensuring training of all associates within the unit, launch of projects to solve local safety issues, and ensures a strong sustainment program is in place.
  • Coordinates safety efforts though site-based departments to ensure alignment of Advocate Aurora's culture of high reliability and progress related to implementation of the patient safety strategic plan.
  • Aligns efforts with leaders from all departments, clinical and non-clinical, including the medical staff. Communicates and presents regularly to site executive teams around the occurrence of serious safety events, and status of the site safety program.
  • Ensures the timely investigation of all serious safety events by conducting root cause analysis and use of other investigative tools.
  • Identifies and oversees implementation of corrective actions to reduce risk in the organization, specifically identifying those that have system implications for risk reduction.
  • Participates in the selection, training and development of patient safety team members within their scope of responsibility.
  • Reviews safety events entered daily into the reporting system, analyzes patient safety data on a regular basis to identify strengths, opportunities for improvement, trends and actionable items to advance site culture.
  • Collaborates with site's medical education leaders to participate in leading a site-based patient safety program for residents and medical student to ensure successful compliance with the Clinical Learning Environment Regulations (CLER) issued by the national organization for graduate medical education.
  • Regularly provides education to team members and physicians at all levels of the organization regarding safety and reliability.


Licensure, Registration, and/or Certification Required:
  • Certified Professional in Patient Safety (CPPS) designation issued by the Certification Board for Professionals in Patient Safety (CBPPS) needs to be obtained within 12 months unless department leader has determined it is not required.


Education Required:
  • Bachelor's Degree in Health Care Administration, Nursing, or Related Field


Experience Required:
  • Typically requires 7 years of experience in experience in the delivery of clinical care in nursing, allied health, or a health related field, and at least 2 years experience in work related to safety, quality, or risk management.


Knowledge, Skills & Abilities Required:
  • Awareness of key topics in the field of patient safety and reliability.
  • Demonstrated ability to problem solve and analyze procedure and process changes.
  • Familiarity with data collection, display, analysis and utilization to drive change.
  • Demonstrates self-directed, results-oriented and creative approach to organizational change.
  • Communication skills sufficient to interact with all levels of associates and medical staff, front line through senior executives and the board.
  • Demonstrates ability to lead others through influence.
  • Effective presentation skills in small group settings.
  • Experienced in leading teams.
  • Ability to succeed in responding to change and handling multiple priorities.
  • Demonstrates emotional intelligence when handling highly sensitive information on patient harm, and in engaging in conversations with team members on reactions to error.
  • Able to handle highly confidential information in a respectful manner.
  • Demonstrates political savvy in responding to events, and messaging sensitive information to stakeholders with site leaders.


Physical Requirements and Working Conditions:
  • Exposed to a normal office environment.
  • Operates all equipment necessary to perform the job.
  • Must have functional speech and hearing.
  • Must be able to sit, stand, walk, bend and lift frequently throughout the workday.


This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation
  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance


Benefits and more
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program


Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health Care

Advocate Health Care is a not-for-profit, faith-based health system providing comprehensive health care services to the people of Illinois. The organization is the largest fully integrated health care delivery system in Illinois, with more than 500 sites of care and 12 hospitals, including two of the nation’s 100 Top Hospitals, the state’s largest integrated children’s network, five Level I trauma centers (the state’s highest designation in trauma care), three Level II trauma centers, one of the area’s largest home health and hospice companies and one of the region’s largest medical groups. Advocate Health Care trains more primary care physicians and residents at its four teaching hospitals than any other health system in the state. As a not-for-profit, mission-based health system affiliated with the Evangelical Lutheran Church in America and the United Church of Christ, Advocate contributed $1.6 billion in charitable care and services to communities across Chicagoland and Central Illinois in 2019.
Learn more about Advocate Health Care
Size
75,000 employees
Industry
Founded
1976

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