Cox Communications

Parts & Service Sales Representative

Cox Communications • $67K — $100K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma/GED with 5 years of experience in a related field or equivalent educational background.
  • Strong verbal and written communication skills are essential.
  • Bachelor's Degree in Marketing or Sales preferred but not mandatory.
  • Experience in sales, negotiations, marketing, and problem resolution is crucial.
  • Proven ability to meet sales quotas is required.
  • Strong multitasking skills with minimal supervision are important.
  • Familiarity with Microsoft Applications and Karmak Fusion software is a plus.

Responsibilities

  • Portray a welcoming and positive image to clients.
  • Deliver excellent customer service to enhance ongoing sales.
  • Work with customers to recommend suitable products and repairs.
  • Develop strong relationships with customers for better sales opportunities.
  • Utilize training resources to maintain updated product knowledge.
  • Collaborate with Parts and Service Operations Supervisors to create customer quotes.
  • Maintain constant communication with other sales representatives in the area.
  • Update CRM system with customer interactions and sales opportunities identification.
  • Exceed established Parts & Service Sales Goals consistently.

Benefits

  • Flexible vacation policy allowing employees to take paid vacation as needed.
  • Seven paid holidays throughout the year.
  • Up to 160 hours of paid wellness time annually for personal or family wellness.
  • Additional paid time off for bereavement, voting, jury duty, volunteering, military service, and parental responsibilities.
Full Job Description
*** If you have any questions or to connect with a recruiter while your application is being reviewed, please Text DFS3 to 317-597-8130 ***

Cox Fleet keeps your fleet moving!

Headquartered in Indianapolis, Cox Fleet has grown to become one of the largest fleet maintenance companies in the country.

Cox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Cox Fleet also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.

Cox Fleet is currently hiring a Parts & Sales Representative. As a Parts & Sales Representative, you will be responsible for taking on all sales responsibilities from generating leads to closing sales. Meet or exceed sales goals for your Area of Responsibility (AOR), and exceeding customer expectations.

Duties & Responsibilities:
  • Portray a welcoming and positive image
  • Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction
  • Work with customers to determine their needs and then recommend the right product and / or repair to solve the customer's problem
  • Develop and cultivate strong buying relationships with customers
  • Utilize available training resources to stay up to date on product features
  • Work closely with Parts and Service Operations Supervisors when putting quotes together for customers
  • Maintain regular cadence of communication with Trailer Sales Representative who covers the same AOR
  • Maintain and update CRM system with customer visit schedule, and opportunity status
  • Utilize Sales Comparison Report to identify sales opportunities
  • Meet or exceed established Parts & Service Sales Goals
  • Other duties when requested by Parts & Service Sales Director


Requirements
  • High School Diploma/GED and 5 years' experience in a related field. The right candidate could also have a different combination, such as a bachelor's degree in a related discipline and 3 years' experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience.
  • Strong verbal and written communication skills
  • Bachelor's Degree in Marketing or Sales preferred
  • Previous experience in the following areas: sales, negotiations, marketing, and problem resolution.
  • Proven track record in achieving sales quotas
  • Ability to manage multiple priorities to successful completion with minimal supervision.
  • Experience with Microsoft Applications and Karmak Fusion software a plus


Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Cox Communications

Cox Communications is a telecommunications company that provides cable television, internet, and phone services to residential and business customers. The company operates in 18 states and has over 6 million customers. Cox Communications is a subsidiary of Cox Enterprises, a privately held company that also owns newspapers, television stations, and radio stations. The company was founded in 1962 and is headquartered in Atlanta, GA.
Learn more about Cox Communications
Size
20,000 employees
Industry
Net Income
$2 billion
5 Year Trend
+10%
Revenue
$12 billion
NASDAQ

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