Parts Manager - Full Time The ideal candidate possesses strong management skills, a deep understanding of parts inventory and sales, and the ability to drive profitability while ensuring exceptional customer service and regulatory compliance.
Benefits- Average annual compensation of $80,000 - $100,000
- Health insurance- Company contributes a portion to cost
- Dental, Vision, Assurity, and LifeLock insurance options available
- Paid Life Insurance
- 401(k) with company matching
- Paid Time Off
- Family owned and operated
- Positive work environment
Responsibilities - Oversee and manage Parts Counter-people and Parts Drivers
- Forecast and achieve departmental goals and objectives
- Manage balanced inventory for service, wholesale, and retail needs; adjust to maximize turnover and minimize obsolescence
- Set pricing for each customer category to ensure profit while fostering customer loyalty
- Supervise stock orders, special orders, and tagging for factory credit recovery
- Analyze sales, expenses, and inventory monthly to meet profit goals; develop a profitable wholesale parts program
- Maintain high-quality service for both external and internal customers
- Collaborate with the service manager to ensure timely turnaround of parts for all jobs
- Hold department meetings, attend manager meetings, and optimize departmental operations
- Provide technical support and coordinate paperwork, shipping, and receiving for the Parts Department
- Manage payroll records for parts department employees
- Create and upkeep schedule for Parts Department staff
- Hire, train, and evaluate Parts Department staff
- Develop sales promotions, utilize co-op advertising, and follow incentive programs
- Handle customer complaints promptly to ensure satisfaction
- Support collections of past-due accounts and assist with accounting processes
- Enforce safety requirements, including Hazmat & OSHA compliance and processing MSDS sheets on all products
- Stay updated and comply with federal, state, and local regulations affecting parts sales
Qualifications - High School Diploma or equivalent required
- Experience with auto parts sales preferred
- Strong organizational and time management skills
- Ability to work in a fast-paced work environment
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
- Must have a clean driving record and hold a valid driver's license
- Must be willing and able to submit to a Background Check and Drug Screen
