Pain Territory Account Manager - Fort Smith & Fayetteville Arkansas

Vertex Pharmaceuticals Incorporated

$133K — $200K *
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in biotech sales, with hospital product launch experience preferred.
  • 3+ years in Account Management, leveraging existing institutional relationships.
  • Proven track record navigating hospital systems and engaging with formulary management.
  • Experience implementing inpatient formularies, protocols, pathways, and order sets.
  • Strong IT skills, particularly with Veeva CRM for business operations.

Responsibilities

  • Establish professional relationships with key hospital accounts and decision-makers.
  • Educate healthcare professionals on JOURNAVX's clinical attributes and usage.
  • Navigate the formulary process for timely product inclusion.
  • Understand customer dynamics, stakeholder mapping, and referral networks.
  • Implement strategic account plans to identify opportunities for growth.
  • Drive sales performance to meet forecasts and budget expectations.
  • Collaborate with field teams to align business plans and share best practices.

Benefits

  • Comprehensive medical, dental, and vision benefits.
  • Generous paid time off and a week-long company shutdown.
  • Educational assistance programs, including student loan repayment.
  • Commuting subsidy and matching charitable donations.
  • 401(k) plan with company match.
Full Job Description
Job Description

General Summary:

The Pain Territory Account Manager (PTAM) is responsible for establishing and maintaining relationships with key institutional decision makers and affiliated Health Care Professionals (HCPs) to promote the safe and effective use of JOURNAVX, a novel selective inhibitor ofNaVl.8 in acute pain. The PTAM develops deep & strategic account relationships within hospital settings, executing strategic account plans. This role will report into a Regional Field Leader and is responsible for leading engagement with 15-20 institutions (hospitals & ambulatory surgery centers) as well as select physicians within the hospital setting or hospital networks. This role will work alongside Territory Business Managers, a newly created role that serves as a field representative for JOURNAVX within the community setting.

Candidate must reside within Northwest Arkansas.

Key Responsibilities:
  • Establishes meaningful and professional relationships within key accounts across multiple layers of the hospital system (key hospital medical and administrative staff, pharmacies, formulary decision makers and KTLs)
  • Develops and maintains expertise on the product's clinical attributes and patient unmet need and educates healthcare professionals on product use in appropriate patients
  • Navigates the formulary process and delivers key product value content to ensure timely inclusion on formularies, pathways, and/or protocols within targeted institutions and systems
  • Develops a deep understanding of the institutional customer, account & market dynamics, stakeholder mapping, key decision maker relationship management, patient protocols, referral network navigation, access, and account department drivers & barriers
  • Implements and maintains strategic account plans that identify and harness business opportunities and patient-focused solutions for significant growth across the customer landscape
  • Drives sales performance and ensures forecasts and assigned budgets meet or exceed territory expectations
  • Collaborates compliantly with other field team members (e.g., Territory Business Managers, field medical, HEOR, IDN and Payer Account teams) and headquarter colleagues to create aligned business plans, focus on strategic drivers, share best practices, and inform initiatives
  • Role models ethics and integrity in the work that you do to support our culture of compliance and earn trust with external stakeholders, particularly in the context of this market and its history


Required Experience and Knowledge/Skills:
  • 5-7+ experience in biotech sales; hospital/institution product launch experience is highly desired
  • 3+ years of Account Management experience and ability to leverage existing institutional relationships
  • Proven ability to navigate hospital institutions and systems and engage formulary management and pharmaceutical product review, to gain product access and impact key decision makers and affiliated community prescribers
  • Experience with pulling through the implementation of inpatient formularies, protocols, pathways, and order sets
  • Highly competent in a multitude of IT capabilities to support the business needs including Veeva CRM
  • Experience in launching new products preferred


Other Requirements:
  • Employee will be required to establish certain customer credentials and requirements, which include, but may not be limited to, successful completion of trainings, background screens, drug testing and vaccinations.
  • Must live and work within the territory. Depending on the territory's geography and work requirements may also be required to live within a reasonable distance to a major airport
  • Valid driver's license and in good standing
  • Travel by car or airplane up to 80% of the time and work after hours as required by business needs
  • 10-30% of overnight travel may be required depending on territory


Pay Range:
$133,600 - $200,400

Disclosure Statement:

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.

At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

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