Description

Job Objective: Under the direction of the Director Radiology or Designee, the Picture Archiving and Communications System/Radiology Information Systems (PACS/RIS) Administrator demonstrates complete understanding of radiology processes and their various modalities. PACS/RIS Administrator needs to have a complete understanding of the PACS system and how these processes interface/interact with the RIS system. Responsible for monitoring, troubleshooting and training radiology staff on PACS/RIS systems, must be able to make strong professional judgments, communicate effectively, establish and maintain a collaborative working relationship with physicians, vendors and staff.

Duties and Responsibilities:

A. Provides clinical software support:

1. Oversee the operation of the PACS/RIS systems. Verifies that appropriate processes have occurred (e.g. scheduled operations, backups, archives, etc.).

2. Provides system administration for all aspects of the PACS/RIS systems. This includes but is not limited to creating, updating and maintaining system tables, maintaining sign-on/passwords, and training new users.

3. Assist with the maintenance of all quality assurance reporting and reports any discrepancies to the Radiology Director and/or Radiology Quality and Education Coordinator.

4. Actively participates in the analysis and documentation of all imaging workflows as it pertains to the interaction between the computer information system and radiology technologists.

5. Documents issue and resolution/solution to Radiology Director that relate to the information systems.

6. Critical thinking and decision-making skills, able to prioritize, and respond quickly to requests.

7. Develops, implements and maintains PACS/RIS policy and procedures collaboratively with the Radiology Director, ensures system efficiency and security compliance.

8. Provide support and assistance to end-users (e.g. radiology technologists, physicians, and analysts).

B. Provides clinical software assessment and implementation activities:

1. Responsible for PACS/RIS project planning (e.g. scheduling upgrades, required analysis, issue and risk management and delivery of assigned projects).

2. Consults with the Radiology Director or designee to identify new software development, enhancements, software fixes and other software requests.

3. Acts as a Subject Material Expert in assigned upgrades and implementations.

4. Updates or creates PACS/RIS policy and procedures that have changed during an upgrade or implementation collaboratively with the Radiology Director.

C. Provides vendor software contact:

1. Responsible for coordination of PACS/RIS upgrades from vendor.

2. Provides user acceptance training and communication for upgrades.

Non-Essential Duties:
• Faxing, copying and various administrative tasks

Knowledge, Skills and Abilities:

Knowledge
• Knowledge of radiology operations and workflow
• Knowledge of PACS/RIS workflow
• Knowledge of technology integration with a PACS system and radiology modalities

Skills
• Demonstrate logical problem solving and issue resolution while considering end users' needs

Abilities
• Ability to analyze and troubleshoot PACS application specific issues and articulate outcomes
• Ability to communicate effectively and efficiently with internal and external customers

Education and Experience:

Education
• High School Diploma is required.
• Two-year degree with PACS certification or a bachelor's degree in a related field is preferred

Experience
• Twoto five years' experience in the areas of PACS and RIS support and implementation is required

Required Licensure and/or Certifications:
• None

Physical Requirements and Working Conditions:
• Work is performed in a fast-paced office environment
• Work requires frequent visits to conference/office locations within the hospital
• Must be able to use standard office equipment, sit and walk to meetings.

A detailed description of the physical requirements of this job is maintained in the Employee Health Department.

Requirements

Education and Experience:

Education
• High School Diploma is required.
• Two-year degree with PACS certification or a bachelor's degree in a related field is preferred

Experience
• Twoto five years' experience in the areas of PACS and RIS support and implementation is required

Required Licensure and/or Certifications:
• None