UnitedHealth Group

PACS Administrator - Hybrid in Middletown, NY or Lake Success, NY , or Mt Kisco, NY

UnitedHealth Group$60K — $108K *
Hospitals & Medical Centers
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma/GED required
  • 2+ years experience in PACS, Radiology, or Healthcare IT
  • 2+ years experience in PACS administration and systems troubleshooting
  • 2+ years experience with DICOM, HL7, and integrations
  • Familiarity with Radiology workflows and medical terminology

Responsibilities

  • Manage and monitor PACS for optimal performance
  • Investigate and troubleshoot image flow and network issues
  • Ensure seamless image routing from modalities to PACS
  • Configure devices and maintain connectivity for PACS
  • Ensure HIPAA compliance with handling of imaging data
  • Provide technical support and train users on PACS workflows
  • Coordinate vendor management and oversee service-level agreements

Benefits

  • Comprehensive benefits package
  • Incentive and recognition programs
  • Equity stock purchase options
  • 401k contribution
  • Support for career development and advancement
Full Job Description
If you live near Middletown, NY , you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges.

Primary Responsibilities:

  • System Operations & Maintenance
    • Manage and monitor PACS for 24/7 availability and performance
    • Perform daily system checks, maintenance, and health monitoring
    • Install, configure, and upgrade PACS software, servers, and workstations
    • Maintain image storage, archiving, and retrieval systems
  • Incident Management & Troubleshooting
    • Investigate and resolve image flow issues
    • Troubleshoot network, interface (DICOM/HL7), and application issues
    • Coordinate with IT, vendors, and clinical teams during outages
    • Support after-hours/on-call escalations
  • Imaging Workflow & Integration
    • Ensure seamless image routing from modalities (CT, MR, US) to PACS
    • Optimize workflows to support radiologists and technologists
    • Device mapping, AE titles, port configurations
    • Migration/re-IP efforts and modality onboarding
    • Manage integrations with:
      • RIS (Radiology Information System)
      • EMR/EHR systems
  • Configuration & Device Management
    • Configure modalities (AE Titles, IPs, ports, routing rules)
    • Maintain device inventory and ensure proper PACS connectivity
    • Validate new site/device onboarding before go-live
    • Tracking AE titles and device configuration for troubleshooting and migrations
    • Ensuring connectivity and correct PACS assignment
  • Data Integrity, Compliance & Security
    • Ensure HIPAA compliance and secure handling of patient imaging data
    • Perform quality control checks on image data
    • Maintain backup and disaster recovery processes
    • Risk management
    • Patient safety and regulatory compliance
  • User Support & Training
    • Provide technical support to radiologists, technologists, and clinical staff
    • Train users on PACS workflows and new features
    • Develop user guides and best practices
  • Project & Change Management
    • Coordinate change control processes and testing
    • Work with vendors on implementations and enhancements
    • Lead or support:
      • PACS upgrades
      • Data migrations
      • System consolidations
  • Vendor & Stakeholder Coordination
    • Manage vendor escalations and SLAs
    • Act as liaison between:
      • IT teams
      • Radiology leadership
      • Vendors
  • Documentation & Governance
    • Ensure alignment with enterprise ITSM practices
    • Develop and maintain:
      • SOPs and workflows
      • Configuration documentation
      • Incident and change logs
  • Performance Optimization & Strategy (Senior-Level Expectation)
    • Analyze system performance and identify improvements
    • Plan capacity (storage, throughput, growth)
    • Drive workflow efficiency and AI enablement opportunities


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma/GED
  • 2+ years of experience in PACS, Radiology, or Healthcare IT
  • 2+ years of experience in PACS admin, DICOM, HL7, systems troubleshooting, integrations
  • 2+ years of experience with Radiology workflows and medical terminology
  • Access to reliable transportation and valid US driver's license


Preferred Qualifications:

  • Bachelor's degree in IT, Radiology, or Health Informatics (or equivalent experience)
  • Certifications (preferred): CIIP, PARCA, ARRT


Soft Skills:

  • Strong communication, problem-solving, and user support


*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29 - $52 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

About UnitedHealth Group

UnitedHealth Group is a medical facility. They offer health technology, health finance, and pharmacy services. They are utilizing clinical data and intelligence to assist in the redesign, automation, and deployment of technology to streamline administrative operations and clinical decision-making. Payment systems for both consumers and providers are critical components of a health-care system.

UnitedHealth Group Careers

Joining UnitedHealth Group means becoming part of a diverse team dedicated to making a difference. As a leader in health services and innovation, our company offers a variety of job opportunities that allow professionals to leverage their skills, drive innovation, and improve lives. Work You’ll Do At UnitedHealth Group, you’ll contribute to a mission-focused environment where your expertise will influence the health and well-being of people worldwide. Our employment opportunities span across a wide range of disciplines, from healthcare specialists to data analysts, ensuring that your career journey is both dynamic and rewarding. Transform Healthcare with Your Expertise UnitedHealth Group stands at the forefront of health innovation. Our team collaborates to deliver solutions that lead to better patient outcomes. Working with us, you’ll find yourself at the intersection of technology, healthcare, and leadership, providing key insights that drive industry transformation. Join Our Global Team As part of our team, you’ll engage with over 300,000 professionals globally, dedicated to building a diverse and inclusive workplace. UnitedHealth Group is not just a company; it’s a community where you can grow your career through continuous learning and leadership opportunities. Our commitment to diversity training ensures that every team member can thrive. UnitedHealth Group Career Development We are committed to your professional growth. Explore career paths filled with promising job opportunities and internships that will harness your potential and expand your capabilities. Whether you’re a seasoned professional or a recent graduate, you’ll find that our career development programs support your ambition at every level. Innovative Work Environment At UnitedHealth Group, innovation is at the core of our operations. We encourage our team to bring forward-thinking ideas that challenge the status quo and lead to breakthrough improvements in patient care. Be Part of a Great Team Our culture fosters a collaborative and supportive environment where every member’s contribution is valued. Enjoy the benefits of being part of a global team that’s committed to making a difference in people’s lives. Future-Proof Your Career With UnitedHealth Group, your career is future-proof. Dive into a range of positions that offer both challenges and rewards. Our robust support system includes unmatched training, development programs, and certification support to propel your career forward. Stay Connected Join Our Team Discover the right position that matches your skills and interests. We are always hiring and look for passionate, curious, and solution-driven team players. Search UnitedHealth Group jobs today and take the first step towards a fulfilling career. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can use today—all from the people who work here. Read Careers Blog Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at UnitedHealth Group.
Learn more about UnitedHealth Group
Size
350,000 employees
Market Cap
$493.1 billion
Industry
Net Income
$15.4 billion
Founded
1974
5 Year Trend
+9.2%
Revenue
$257.1 billion
NASDAQ

Similar Jobs

More Jobs at UnitedHealth Group

More Hospitals & Medical Centers Jobs

Find similar PACS Administrator - Hybrid in Middletown, NY or Lake Success, NY , or Mt Kisco, NY jobs: