Gravity Payments

Outside Sales Representative - Houston (Bilingual Spanish)

Gravity Payments • $80K — $90K *
Houston, TX 77084In-Person
Business Services
Less than 5 years of experience
Reposted Today
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Job Overview by Ladders

Qualifications

  • 2+ years in a customer-facing role (sales, support, management) preferred.
  • Experience with CRM tools (Salesforce or similar) mandatory.
  • Bilingual in Spanish and English (written and verbal) required.
  • Strong organizational skills and ability to multitask effectively.
  • Demonstrated interest in professional development and continuous learning.
  • Proactive and adaptable mindset is essential.

Responsibilities

  • Proactively seek and engage potential clients by visiting local businesses.
  • Own the full sales cycle from initial contact to closing deals.
  • Exceed sales targets through strong relationship-building.
  • Expand the network of local merchants to drive team success.
  • Implement account management strategies to enhance client retention.
  • Introduce new financial services to existing clients for added value.
  • Collaborate with different departments to quickly resolve client challenges.

Benefits

  • Competitive wage with profit sharing.
  • Comprehensive medical, dental, and vision coverage.
  • 401(k) retirement plan with voluntary life insurance.
  • Open PTO after one year for personal and professional balance.
  • Access to training, mentorship, and career development opportunities.
  • Short-term and long-term disability coverage available.
Full Job Description


Core Responsibilities

Sales:
  • Proactively identify and engage potential clients by visiting local businesses in person.
  • Own the full sales cycle, from scheduling meetings and presenting solutions to closing deals and fostering long-term partnerships.
  • Consistently exceed sales targets through relationship-building and strategic outreach.
  • Expand our network of local merchants, driving growth and team success.
  • Strengthen client retention, generate referrals, and create new revenue opportunities through proactive engagement.

Account Management:
  • Implement proactive strategies to strengthen relationships, identify retention opportunities, and drive referrals.
  • Manage a portfolio of merchant accounts, ensuring ongoing satisfaction through regular check-ins, contract renewals, and rate reviews.
  • Introduce and implement new financial services to maximize value for existing clients.
  • Facilitate virtual and phone-based account maintenance as needed.
  • Collaborate across departments to swiftly resolve client challenges and maintain seamless service.
  • Participate in weekly strategy meetings to share progress, address challenges, and refine sales tactics while engaging in continuous learning through role-plays to enhance skills and sales effectiveness.

Core Competencies
  • Exceptional Communication and Interpersonal Skills. Ability to listen actively, build rapport, and articulate ideas clearly. This includes effective written and verbal communication, with a focus on engaging diverse communities.
  • Bilingual Proficiency. Fluency in both Spanish and English, both written and verbal.
  • Problem-Solving and Customer-Centric Focus:. A genuine desire to understand and solve problems for clients. This means prioritizing their needs and building long-term relationships based on trust, not just closing a sale. You must be able to think critically and offer valuable solutions that go beyond a simple transaction.
  • Proactive and Adaptable Mindset: A self-starter who takes the initiative to explore new avenues for growth and a willingness to adapt to challenges. You must be persistent and resilient in a dynamic environment, always seeking to improve processes and client outcomes.
  • Strong Organizational and Collaborative Skills: The ability to effectively manage multiple tasks, prioritize a workload, and maintain efficiency while working closely with colleagues. You should be able to contribute to a shared team success and enjoy collaborating on projects.
  • Professional Development. A demonstrated interest in continuous learning and professional growth. We are looking for someone who is motivated by the opportunity to develop new skills and take on greater responsibility over time.
  • Team-Oriented Motivation. A demonstrated drive to contribute to the overall success of a team and help colleagues succeed. You should be someone who is motivated by group achievements and positive feedback, not just individual metrics.

Desired Skills:
  • 2+ years of experience in a customer-facing role such as outside sales, customer support, project management, or account management. We value experience in building and nurturing relationships.
  • Experience using a CRM (Customer Relationship Management) platform like Salesforce or similar tools.

Additional Requirements
  • Must have access to a wired internet connection with access to at least a 25 megabits per second (mbps) download and 20 mbps upload speed connection.
  • Must be located in and able to work in Houston, TX.
  • Must have your own vehicle/transportation.

Benefits
  • Compensation: Competitive wage with Profit Sharing. Base pay without commissions and a unique opportunity to earn a share in company success.
  • Comprehensive Benefits: Medical, dental, and vision coverage.
  • Financial Security: 401(k) retirement plan and voluntary life insurance.
  • Wellbeing: Time off when you need it, supporting both personal and professional sustainability. Open PTO available after one year.
  • Career Growth: Training, mentorship, and development opportunities.
  • Support & Stability: Short-term & long-term disability coverage and wellness resources.

The salary for this position is $80,000-90,000. We may be open to negotiating outside of this range if the desired salary aligns with the needs of the candidate and the company.

About Gravity Payments

Gravity Payments is a payment processing company that was founded in 2004 by Dan Price. The company is headquartered in Seattle, Washington and has over 200 employees. Gravity Payments' mission is to make payment processing fair and transparent for small businesses. The company has gained national attention for its decision to raise its minimum wage to $70,000 per year in 2015. Gravity Payments has won numerous awards for its innovative approach to payment processing.
Learn more about Gravity Payments
Size
200 employees
Industry
Finance & Insurance
* Ladders Estimates

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