Job DescriptionAbout the role: As an Outside Sales Product Specialist, you will serve as the subject-matter expert for commercial HVAC products, partnering closely with the Outside Sales team to deliver technical expertise and customized solutions for customers. This role is responsible for conducting on-site consultations, advising customers on equipment selection and system applications, troubleshooting complex product inquiries, and providing technical guidance throughout the sales process. In addition, you will support a variety of pre-sale and post-sale activities, including estimating, quoting, equipment submittals, and installation support to ensure successful project execution and exceptional customer satisfaction.
Key Responsibilities- Serve as the HVAC Product Expert: Act as the primary technical resource for customers and the sales team by conducting on-site consultations, assessing customer needs, recommending HVAC solutions, and resolving complex product and application questions.
- Commercial HVAC System Design: Collaborate with the sales team on the design and layout of commercial HVAC systems, including equipment selection, system applications, and refrigerant piping layouts.
- Estimation and Quoting: Prepare accurate equipment selections, estimates, and quotations based on mechanical plans and specifications. Provide replacement equipment and parts quotations as needed.
- Technical Product Support: Provide technical guidance before, during, and after equipment installation, assisting customers and contractors with product applications, troubleshooting, and installation-related questions.
- Customer Consultation: Partner directly with customers, contractors, engineers, and internal stakeholders to identify project requirements, recommend solutions, and ensure products meet performance and application needs.
- Account Management: Manage customer accounts not specifically assigned to an Outside Sales Engineer, delivering responsive service, technical support, and ongoing relationship management.
Qualifications- Bachelor's degree in Mechanical Engineering or a related field preferred.
- Previous experience with commercial HVAC equipment, systems, and applications.
- Demonstrated ability to serve as a technical subject-matter expert, providing product recommendations, conducting customer consultations, and resolving complex technical inquiries.
- Proficiency in AutoCAD or similar design software.
- Strong understanding of commercial construction practices, HVAC system design, and Design/Build project delivery.
- Excellent communication and presentation skills with the ability to explain technical concepts to customers, contractors, and internal teams.
- Willingness to travel to customer sites for consultations and project support.
Compensation: $136,570 - $150,000
We offer excellent health benefits, a 401(k) Plan, Paid Time Off, Paid Holidays and flexible scheduling.
