SAIC

Outreach Director

SAIC • $110K — $130K *
US-AnywhereRemote in Texas, US
Technical Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree plus 10+ years of relevant experience; Master's degree plus 8+ years; PhD or JD plus 5+ years.
  • Proven skills in marketing and communications, with a focus on diverse materials and mediums.
  • Experience specifically marketing IT services, especially in cybersecurity.
  • Proven public speaking ability at conferences and events, comfortable with large audiences (500+).
  • Experience in leadership roles managing teams in marketing, outreach, or communications functions.
  • US citizenship required, must pass CJIS background check.

Responsibilities

  • Lead and direct the customer outreach and growth team.
  • Collaborate with MSS program leadership to create a cohesive marketing strategy.
  • Develop webinars to educate eligible customers on Managed Security Services.
  • Create engaging marketing materials to communicate service value effectively.
  • Author security and educational articles for customer newsletters and communications.
  • Engage customers consultatively to convert interest into service adoption.
  • Manage outreach campaigns to boost customer awareness and service utilization.

Benefits

  • Remote work with travel required to customer locations in Texas.
  • Opportunity to work at the intersection of cybersecurity and customer education.
  • Engagement with governmental entities that enhances community security.
  • Professional development through creating and presenting educational content.
Full Job Description
Job Description

We are seeking a highly motivated and experienced Outreach Director to lead and manage our Customer Outreach Program. The Outreach Director will be responsible for developing and implementing strategic outreach initiatives aimed at increasing security protections for governmental entities through the promotion and education of services available through our Managed Security Services (MSS) program. The ideal candidate will possess excellent communication skills, a strong understanding of cybersecurity services, and a proven track record in marketing, customer outreach, campaign management, and customer engagement. This role is listed as remote, but candidate will need to travel to customer locations in Texas.

Essential duties of this position include:
  • Provide leadership and direction for the customer outreach and growth team.
    • Work with Managed Security Services program leadership and vendors to ensure a cohesive marketing and communications approach for the MSS program.
    • Develop and present educational webinars focused on Managed Security Services to inform and educate eligible customers about the benefits and implementation of security solutions.
    • Create comprehensive, customer-friendly service descriptions and marketing materials for Managed Security Services to effectively communicate the value and features of our offerings.
    • Collaborate with MSS program leadership to author security services and educational articles for inclusion in newsletters and direct customer communications and oversee distribution to keep eligible customers informed of the latest security practices and program updates.
    • Represent the organization at events and cybersecurity-related conferences, delivering presentations on Managed Security Services to raise awareness and educate potential customers.
    • Proactively engage with customers by providing prompt, consultative guidance in response to inquiries about services and nurture leads to convert interest into actionable engagement and service adoption.
    • Plan, execute, and manage comprehensive outreach campaigns aimed at increasing customer awareness and utilization of Managed Security Services; monitor campaign progress and report on activities, accomplishments, and effectiveness.
    • Assess the success of outreach campaigns in terms of customer engagement and the number of customers receiving Managed Security Services; identify areas for improvement and implement enhancements to optimize results.
    • Compile and present the annual customer outreach report/deliverable, detailing the efforts, successes, and future strategies of the outreach program.
    • Conduct communication and training activities to ensure messaging is clear and that customers understand how to implement and benefit from Managed Security Services.
    • Perform marketing and outreach activities to grow the customer base, including identifying new outreach opportunities, building partnerships, and leveraging various channels to increase visibility and engagement.


Qualifications

Required Education and Qualifications:
  • Bachelor's degree and ten (10) years or more of related experience; Master's degree and eight (8) years or more experience; PhD or JD and five (5) years or more experience.
  • Proven experience in marketing and communications, including development of materials across digital and print mediums.
  • Proven experience marketing IT services, preferably cybersecurity services.
  • Demonstrated experience speaking and presenting at conferences, webinars, or public events; comfortable presenting to large audiences, including groups of 500+.
  • Previous experience leading a team or managing staff in a marketing, outreach, or communications function.
  • Must be a US Citizen and able to pass the CJIS background check

Preferred Qualifications:
  • Current IT or Cyber-security certification (e.g., Security+, CISSP, CISM, or similar).


About SAIC

Science Applications International Corporation (SAIC) is a technology integrator in the technical, engineering, intelligence, and enterprise information technology markets. SAIC has approximately 26,000 employees and operates in more than 70 countries. The company was founded in 1969 and is headquartered in Reston, Virginia. SAIC provides services to the U.S. government, including the Department of Defense, the intelligence community, and civilian agencies. The company also serves commercial customers in the healthcare, energy, and financial services sectors.
Learn more about SAIC
Size
26,000 employees
Market Cap
$6 billion
Industry
Information Technology
Net Income
$206 million
Founded
1969
5 Year Trend
+10.7%
Revenue
$6.8 billion
NASDAQ
SAIC
* Ladders Estimates

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