The Area Manager works to develop and implement strategic plans while ensuring compliance with regulations and standards, managing budgets and resources, supervising staff, and maintaining quality patient care. The Area Manager also collaborates with other healthcare professionals to ensure effective delivery of rehabilitation services and serve as representative for community outreach and marketing initiatives.

• Ensures timely conversion of referrals to admissions and facilitation of an effective patient admission process to achieve or exceed all admission goals. Develops and maintains working knowledge of third-party payers, both government and commercial, for admissions.
• Communicates established financial/billing procedures to patients, including proper verification of benefits information prior to their admission and manages productivity and efficiency to meet financial and clinical goals.
• Provide leadership, accountability and guidance in handling challenging client cases and employee concerns.
• Based on business needs, leads local recruitment, hiring, and development clinical and administrative staff to ensure the delivery of safe and consistent quality care to all patients.
• Conducts chart audits to ensure that all federal and state law requirements and conditions of participation for Medicare and Medicaid are met.
• Gather data for assigned area(s) and prepare written reports. Use the collected data to identify and areas of concern and implement quality improvement plans to address the concerns.
• Respond in writing or verbally to client or community concerns, audit requests, and/or contract complaints regarding quality of services and programs and use the information to make service improvements.
• Work closely with the Administrative Support to ensure a positive and efficient work environment exists between the support staff and branch managers.
• Establish relationships and be the primary area contact person for case management and contract monitoring personnel assigned to the local area Agency on Aging, DSHS Home and Community Services, health care providers, and the Dept. of Health. Attend and participate in area meetings, case staffing, and address local contract concerns as needed.
• Represent the company publicly at professional and community group meetings. Prepare written and oral reports regarding program area supervised.
• Work closely with the Regional Vice President or designee to ensure assigned locations are operating effectively.

EDUCATION/LICENSURE/EXPERIENCE

• Degree from a college or university with an accredited Occupational Therapy program.
• Hold a current, unrestricted license as an Occupational Therapist by state in which practicing.
• A minimum of three (3) year's work experience in a therapy or rehab environment.
• Experience working in an outpatient rehab facility preferred.

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