Job DescriptionThe Outpatient Retail Pharmacist is responsible for providing safe, accurate, and patient-centered medication services in a hospital system retail pharmacy. This position dispenses prescriptions, counsels patients, manages workflow, ensures regulatory compliance, and provides exceptional customer service. The Outpatient Retail Pharmacist is a critical member of the healthcare team that coordinates medication services with hospital and clinic staff for safe and effective patient care. This position provides direct patient care as part of a clinically focused pharmacy team in a dynamic environment.
Responsibilities- 1. Accurately review, verify, and dispense prescriptions in compliance with state and federal regulations
- 2. Counsel patients on proper medication use including OTC recommendations.
- 3. Oversee pharmacy technicians and manage workflow for safety and efficiency.
- 4. Complete duties to ensure compliance with various regulatory requirements including state boards of pharmacy, Missouri BNDD, DEA, manufacturers, auditors, and third-party payors
- 5. Coordinate patient care with other members of the healthcare team including, but not limited to, providers, nurses, care managers, and other pharmacists.
- 6. Work closely with prior authorization team to optimize medication selection
- 7. Provide immunizations and targeted clinical services as needed.
- 8. Together with Pharmacy Technicians ensure appropriate inventory levels including ordering
- 9. Work to resolve claim adjudication issues to ensure proper billing with third party plans.
- 10. Other duties as assigned
Education- PharmD from an accredited college of Pharmacy - Required
Work Experience- Experience in computer applications to pharmacy services. - Required
- 3 Years - Minimum 3 years' experience in a retail pharmacy - Preferred
Licenses and Certifications- License in good standing with the Missouri State Board of Pharmacy - Required Upon Hire
- License in good standing with the Kansas State Board of Pharmacy - Required within 1 Year
Travel RequirementsQualificationsSkills and AbilitiesEssential Technical/Motor Skills
- Ability to accurately input medications, dosages, strengths into pharmacy computer system.
- Able to speak clearly in order to communicate with ancillary medical professionals on drug therapy.
- Able to type and utilize computer keyboard/computer/mouse to accurately input data.
- Able to answer the telephone in order to take and receive and relay, interpret, analyze questions follow-up.
Interpersonal Skills
- Ability to communicate, clearly, handle telephone, take and deliver messages and interact with other health care practitioners for the benefit of providing quality patient care.
- Able to function as a team player.
- Able to problem solve through individual and group interaction dealing with others in order to meet the needs and expectations of the customer.
- Able to be flexible with personal schedule to meet department staffing requirements.
Essential Physical Requirements
- Ability to lift and push varying degrees of weight (not to exceed 50 pounds).
- Ability to constantly move in/out of department, standing, sitting, walking to fill orders, retrieve medications, deliver, answer phones (several), trips to and from the nursing units, writing orders, doing patient consults, providing drug information; to be able to operate, understand and functionally perform the computer operation as and other pharmacy equipment/devices.
Essential Mental Abilities
- Able to manipulate numbers and interchange from metric/apothecary measures, and handle dosage calculations.
- Able to read, interpret data/analyze written medication order and converse with physicians on suggested/recommended therapy adjustments/changes etc. toward a positive outcome.
- Able to calculate, manipulate and state correct dosages/adjustments.
- Able to assimilate, comprehend, understand physician orders/requests and understand written/verbal requests.
- Ability to multi-task without losing focus.
- Able to adapt to priority requests, shifts and changing healthcare environment through the use of organizational skills.
- Able to assess, evaluate phone messages, patient therapy, potential drug interactions,
- adverse drug interactions and meeting customer needs.
- Able to use short and long-term memory in order to report between shifts, drug therapy decisions with physicians.
- Alert and focus on task/activity and not become overwhelmed when handling medication requests.
Essential Sensory Requirements
- Able to visually assess written physician's orders, review patient charts, reports, audits to make informed decisions, etc. for further processing.
- Able to hear in order to handle phone requests from ancillary medical personnel, physicians regarding patient pharmaceutical therapy, both to send and receive.
- Able to visually assess colors in order to determine if appropriate solutions\dosage form were accurately dispensed or mixed.
Exposure to Hazards
- Hazardous drugs, Chemotherapy, needle sticks.
Other Skills and Abilities
- Self-starter does not require much supervision.
- Able to plan ahead.
- Able to complete instructions with little or no direct supervision.
- Able to ask the appropriate questions for understanding of the question or task at hand.
