Outbound Sales Manager - Premier Superalloy BusinessCountryUnited States of America
State / County Michigan
City Muskegon
Division Metals
Company Cannon Muskegon
Function Sales
Workplace Type On-Site
Position type Full Time
Opportunity ID 23448
Job Description The Outbound Sales Manager will work onsite at our flagship metals plant in Cannon-Muskegon (in West Michigan). Rich relocation support is available for non-local candidates. *Travel will be required as needed for Customer visits and Customer engagement.
Outbound Sales Manager SummaryThe Sales Manager leads in the management of the Company's sales activities - maintaining strong, long-lasting relationships and contact with customers, ensures timely customer service, responds to customer requests, facilitates accurate and timely order entry and drives customer order fulfillment to ensure profitability.
Primary Responsibilities- Manage, lead and develop support team of Customer Service Representatives.
- Monitor sales metrics and provide sales forecast.
- Perpetuate sales bookings through direct contact and technical liaison with customers.
- Collecting Sales Forecast data from Sales team and reporting progress on a weekly basis to Sales Director.
- Manage day-to-day customer communication and ongoing relationships as it relates to current, new and upcoming orders, as well as additional opportunities.
- Propose strategic sales activities based on customer demand and internal capacity,
- Report on customer sales trends to Sales and senior leadership.
- Maintain/control inventory levels for finished goods as directed by management. Monitor finished goods inventory for opportunities and to minimize risk.
- Track/expedite production orders.
- Assist accounting with collections.
- Perform order entry/understand guidelines of contract review.
- Interface between customers and Manufacturing/Technology concerning specification/technical capability.
- As necessary, visit clients, attend trade shows and other industry events to capitalize on networking and relationship-building opportunities.
- Ability to travel at least 15% of the time.
- Must be willing to work extra hours, if/when needed, in order to ensure that business & customer deliverables are met timely.
- Other duties as assigned.
Education and experience - Required- 4-year degree in Business Administration, Marketing or equivalent.
- Minimum of 5 years of technical-related sales experience, preferrable in the alloy or aerospace industries.
- Familiar with technical aspects of CM alloys and concepts of manufacturing processes preferred.
- Previous leadership experience preferred.
Skills/Competencies- Strong project/ account management skills.
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent troubleshooting skills.
- Knowledge of CRM, ERP and MS Office software.
- Understanding of sales performance metrics
- Ability to work independently.
- Ability to work independently.
- Strong presentation skills.
- Ability to think strategically and strong problem-solving aptitude.
- Self-confidence.
- Business acumen and financial aptitude.
- Excellent organizational skills and attention to detail.
- Ability to manage multiple priorities and work with personnel at all organizational levels.
Relocation Relocation is authorized for this position.
