Genuine Parts Company

Outbound Operations Manager, Supply Chain

Genuine Parts Company • $75K — $95K *
Manheim, PA 17545In-Person
Transportation
Less than 5 years of experience
3 weeks ago
Job Overview by Ladders

Qualifications

  • 2+ years' experience in a distribution center or similar environment
  • 1+ year's experience in a managerial role or leading teams
  • Ability to motivate and inspire teams towards problem-solving
  • Excellent organizational skills with a focus on detail
  • Familiarity with warehouse operations and logistics software
  • Strong communication skills, both verbal and written
  • Commitment to high standards of professionalism and customer service

Responsibilities

  • Collaborates with management to optimize operational strategies
  • Manages productivity of outbound teams, addressing issues swiftly
  • Leads truck yard operations, enhancing organization and safety
  • Implements safety strategies to create a secure work environment
  • Trains and develops staff to maximize team efficiency
  • Handles customer concerns, encouraging team ownership of solutions
  • Works cross-functionally to resolve shipping error patterns

Benefits

  • Promotes a culture of engagement and empowerment
  • Focus on continuous improvement and problem-solving
  • Opportunities for team development and training
  • Commitment to safety and compliance in operations
  • Encourages creativity and ownership in customer service
Full Job Description
Job Summary

The Outbound Operations Manager is a strategic leader that oversees the successful implementation of outbound operations for their respective center location. Reporting to the General Manager or Assistant General Manager, this role ensures all outbound teams, operations and activities are managed properly and adhere to safety and compliance regulations. The Outbound Operations Manager ultimately ensures that strategic priorities for outbound operations are implemented throughout all outbound activities, while also promoting a culture of engagement, empowerment and problem-solving amongst all teammates.

Responsibilities
  • Collaborates with General Manager and/or Assistant General Manager in implementing operational strategies to optimize efficiency and productivity.
  • Manages functions of outbound operations by setting strategic performance expectations, monitoring productivity of all outbound teams and troubleshooting as needed.
  • Leads strategic implementation of truck yard operations, ensuring efficient organization of trailers, housekeeping, maintenance, and safety protocols are consistently upheld.
  • Bolsters strategies for adherence to all safety rules and regulations to ensure a safe environment for employees.
  • Trains and develops employees to ensure teams function at the highest level of efficiency, filling in any areas as needed.
  • Ensures customer inquiries and concerns are managed in a timely and professional manner, while encouraging team members to take ownership of customer issues and find creative solutions to meet customer needs; resolves escalations as needed and/or escalates further as appropriate.
  • Works cross-functionally with other DC management to monitor for and investigate and resolve repetitive patterns of shipping errors.
  • Protects company assets ensuring all equipment is used and maintained properly, buildings are checked and secured nightly, monitoring employees so no merchandise leaves without proper receipts.
  • Maintains awareness of budget planning and cost management efforts and implements cost-saving initiatives and process improvements.

Qualifications
  • 2+ years' experience within a distribution center or similar environment.
  • 1+ year's proven experience in a managerial role and/or leading teams.
  • Ability to motivate and inspire a team to actively contribute to problem-solving and continuous improvement initiatives.
  • Excellent organizational and problem-solving abilities, with a keen attention to detail and a proactive approach to addressing challenges.
  • Familiarity with warehouse operations and logistics software (e.g., WMS, ERP systems).
  • Ability to thrive in a fast-paced environment and adapt to changing priorities.
  • Strong communication skills, both verbal and written.
  • Commitment to upholding high standards of integrity, professionalism and customer service, with a focus on supporting team members and delivering for customers.

Preferred Qualifications
  • Bachelor's degree in business administration, logistics, or a related field.
  • 3+ years' experience within a distribution center or similar environment.
  • 2+ year's proven experience in a managerial role and/or leading teams.
  • Proven experience performing various quality functions (inspection, control, assurance, audits).
  • Lean six sigma and project management skills.
  • Expertise in leveraging relevant tools and technology (including MS Office, Promapp, Power BI, Visio, etc.).
  • Customer-centric spirit and task-execution.
  • Enthusiasm for data, analysis, and providing simple insights.
  • Passion for solving complex challenges.
  • Comfort influencing others, leading teams, managing stakeholders, getting buy-in from leadership, and communicating clearly.
  • Test-and-learn mentality and agile way of working to improve team products.

Leadership
  • Embodies the following values: serve, perform, influence, respect, innovate, team.
  • Effectively communicates by motivating and inspiring others through clear and proactive communication.
  • Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.
  • Makes balanced decisions and thinks strategically by being a forward thinker.
  • Develops high-performing teams by providing inclusive leadership, attracting and developing world-class talent, providing ongoing feedback, and building trust across the organization.

Physical Demands / Working Environment
  • Lifting and Carrying: Ability to lift and carry objects of varying weights, typically 25 to 50 pounds or more, depending on the job duties.
  • Pushing and Pulling: Capability to push and pull carts, pallet jacks, or other equipment loaded with materials throughout the warehouse. This may involve pushing or pulling heavy loads over extended distances or up ramps.
  • Standing and Walking: Ability to stand and walk for extended periods, often for the duration of a shift. Warehouse employees need to be able to move around the warehouse facility to pick orders, stock shelves, or perform other tasks.
  • Bending and Stooping: Capacity to bend, stoop, squat, and reach to retrieve items from shelves, bins, or storage racks. Employees need the ability to access items throughout the warehouse at various heights and angles.
  • Climbing: Can climb ladders or stairs to access elevated storage areas or perform maintenance tasks. Warehouse employees need to have the capacity to work at heights to include open floor mezzanines and follow safety protocols for ladder use.
  • Operating Equipment: Proficiency in operating warehouse equipment such as forklifts, pallet jacks, and order pickers. Depending on the job role, employees must pass certification or training programs to operate certain equipment safely.
  • Manual Dexterity: Ability to use hands and fingers to handle small objects, operate machinery controls, and perform tasks requiring precision and accuracy. This may include picking and packing items, labeling products, or assembling shipments.
  • Repetitive Motion: Ability to perform repetitive tasks, such as scanning barcodes, sorting items, or packaging products, throughout the shift. Employees should be able to maintain productivity while performing repetitive motions safely.
  • Physical Endurance: Stamina and endurance to work in a fast-paced environment and meet productivity targets. Warehouse employees need to have the capacity to work long hours, weekends, or overtime during peak periods.
  • Safety Awareness: Commitment to following safety protocols and guidelines to prevent workplace accidents and injuries. Employees should be vigilant about potential hazards in the warehouse environment and take appropriate precautions to ensure their safety and the safety of others.
  • Environment: Position operates in a warehouse setting with continuous exposure to industrial noise (e.g., forklifts, conveyors, machinery, and loading activities), bright overhead lighting, and varying temperatures due to limited climate control. Employees regularly work around moving equipment and mechanical operations and must remain alert to audible and visual safety signals in a fast-paced environment.


Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

About Genuine Parts Company

Genuine Parts Company is a service organization engaged in the distribution of automotive replacement parts, industrial replacement parts, office products and electrical/electronic materials. The Company operates in four: Automotive Parts Group, Industrial Parts Group, Office Products Group and Electrical/Electronic Materials Group. The Automotive Parts Group distributes automotive parts and accessory items. In addition to over 427,000 available part numbers, the Company offers inventory, cataloging, marketing, training and other programs in the automotive aftermarket. The Industrial Parts Group is operated as Motion Industries, Inc. (Motion), a wholly owned subsidiary of the Company. During the year ended December 31, 2012, the Company's business were conducted throughout the United States, in Canada and in Mexico from approximately 2,000 locations. On February 1, 2012, the Company acquired Light Fabrications Inc.

Genuine Parts Company Careers

There has never been a more exciting time to explore job opportunities at Genuine Parts Company, a global leader in the distribution of automotive and industrial parts. Our team is growing, and we are looking for skilled professionals eager to drive innovation and lead in the industry. Work You’ll Do Join Genuine Parts Company’s dynamic team to help advance our mission of distributing quality parts and services across the globe. As part of our team, you will engage in meaningful work that supports automotive and industrial advancements and sustainability. Transform your career with opportunities for growth and leadership in a company that values diversity and inclusion. At Genuine Parts Company, we believe in empowering our employees with the tools and training necessary to excel in their professional journey. Lead with Impact At Genuine Parts Company, you are positioned to lead at the intersection of industry expertise, operational excellence, and digital innovation. Work alongside a dedicated team of over 50,000 employees worldwide who are committed to fostering a culture of collaboration and innovation. Collaborate with industry experts and enhance your professional network through our extensive networking events and professional development programs. Our commitment to diversity training ensures an inclusive environment where all ideas are valued. Introducing Genuine Parts Company Career Development We are committed to building a supportive environment where you can grow your career. Genuine Parts Company offers a variety of job opportunities, from entry-level positions to leadership roles, each with competitive benefits and the potential for growth. Do Innovative Work Join a team where innovation is at the heart of everything we do. Genuine Parts Company is a place where you can bring your unique skills and perspectives to tackle challenging projects and drive significant impact. Be Part of a Great Team Experience a culture that champions teamwork, leadership, and professional growth. Our team at Genuine Parts Company thrives on collaboration and the shared pursuit of excellence in the automotive and industrial sectors. Future-Proof Your Career Advance your career with Genuine Parts Company, where we offer a range of job opportunities and the support you need to succeed. From internships to full-time positions, our roles are designed to challenge you and foster your professional growth. Explore Discover the various career paths available at Genuine Parts Company and find the perfect match for your skills and interests. Whether you are updating your resume, preparing for an interview, or seeking a leadership role, we provide the resources to support your aspirations. The Genuine Parts Company Difference Our commitment to innovation, leadership, and diversity sets us apart in the industry. Join us and contribute to a team that is dedicated to providing outstanding service and quality parts to our customers worldwide. Stay Connected Join Our Team Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players. SEARCH GENUINE PARTS COMPANY JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Genuine Parts Company.
Learn more about Genuine Parts Company
Size
52,000 employees
Market Cap
$24.7 billion
Industry
Manufacturing & Automotive
Net Income
-$29.1 million
Founded
1925
5 Year Trend
+4.2%
Revenue
$16.5 billion
NASDAQ
GPC
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Genuine Parts Company

More Transportation Jobs

Find similar Outbound Operations Manager, Supply Chain jobs:

NationwideManheim, PA