Qualifications

• 5-7 years of experience in finance or accounting roles, preferably within a BPO or shared services environment.
• Strong communication skills to engage stakeholders at all levels.
• Proven ability to build and maintain successful internal and external relationships.
• Exceptional attention to detail and strong analytical skills are required.
• Ability to flourish in a fast-paced and complex organizational structure, working independently under pressure.

Responsibilities

• Approve customer credit limits beyond standard TCS remit.
• Proactively communicate with customers to follow on outstanding invoices through multiple channels.
• Collaborate with Sales, Customer Service, and Legal teams to address billing disputes.
• Assist BPO in resolving complex customer and vendor inquiries.
• Oversee BPO service delivery for centralized finance services, including collections and reconciliations.
• Ensure timely completion of month-end close activities and accurate financial reporting.
• Serve as an escalation point for urgent Procure-to-Pay (PTP) issues such as vendor blocks.

Benefits

• Opportunities for career advancement within a global company.
• Exposure to cross-functional teams, enhancing collaborative skills.
• Engagement in continuous improvement initiatives, building expertise in process optimization.
• A dynamic work environment that fosters professional growth and adaptation to complex challenges.