Accenture

Oracle Utilities CCS Billing Variance Triage Lead

Accenture$68K — $175K *
Energy & Utilities
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of hands-on experience with Oracle CC&B and/or Oracle Utilities CCS/C2M focusing on billing and rate logic
  • 5+ years of SQL experience for data querying and billing investigation
  • 3+ years in a billing triage or defect analysis role on Oracle Utilities implementations
  • 2+ years using JIRA or similar defect tracking tools and Power BI or equivalent
  • 1+ years working with AMI/interval data processing in an Oracle Utilities setting
  • Bachelor's degree or equivalent experience required

Responsibilities

  • Lead billing variance analysis using the Bill Compare Tool and supporting datasets
  • Manage the daily triage cadence for billing variances, prioritizing defects and driving resolutions
  • Create clear defect records with root cause and remediation recommendations
  • Investigate data-level variances using SQL to understand rate engine differences
  • Analyze billing variance patterns to identify systemic issues
  • Present trend summaries and defect reports to program leadership regularly
  • Collaborate with cross-functional teams to resolve complex billing variances
  • Maintain and enhance triage documentation and variance reporting tools

Benefits

  • Medical, dental, and vision insurance
  • Life and long-term disability coverage
  • 401(k) retirement plan
  • Bonus opportunities
  • Paid holidays and vacation time
Full Job Description
You Are:

A billing specialist with deep Oracle CC&B and CCS/C2M expertise and the analytical rigor to systematically triage billing variances at scale during a CC&B-to-CCS migration. You are equally fluent in rate engine logic and SQL, and you know how to run a structured daily triage cadence that keeps a program moving. You combine technical depth with sharp communication skills - you can translate variance root cause into clear defect records and present crisp summaries to program leadership. You thrive in fast-paced testing environments where every discrepancy has a deadline.

The Work:

  • Lead Tier 1 and Tier 2 billing variance analysis across bill comparison outputs between CC&B and CCS/C2M, using the Bill Compare Tool and supporting datasets.
  • Own and manage the daily triage cadence for billing variances - reviewing outputs, assigning root cause categories, prioritizing defects, and driving resolution.
  • Create structured defect records with clear root cause, impacted scenarios, and remediation recommendations for development and configuration teams.
  • Use SQL to investigate variance root cause at the data level, including rate engine execution differences, interval data discrepancies, NESB logic, and AMI/interval data handling.
  • Analyze billing variance patterns across NESB, rate schedules, AMI reads, and special billing scenarios to identify systemic configuration or code issues.
  • Present variance trend summaries, defect aging reports, and open risk items to program leadership on a regular cadence.
  • Collaborate with functional and technical teams across CCS billing, rate engine, MDM, and integration workstreams to resolve complex variance scenarios.
  • Maintain and refine triage process documentation, defect categorization standards, and variance reporting dashboards (Power BI / JIRA).


Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

Here's What You Need:

  • Minimum 7 years of hands-on functional experience with Oracle CC&B and/or Oracle Utilities CCS / C2M with a deep focus on billing and rate engine logic.
  • Minimum 5 years of experience using SQL to query Oracle Utilities data models and investigate billing calculation issues, integration discrepancies, or data quality defects.
  • Minimum 3 years of experience in a billing triage, defect analysis, or test lead role on an Oracle Utilities implementation or upgrade project.
  • Minimum 2 years of experience with JIRA or equivalent defect tracking tools and Power BI or equivalent reporting tools in a project delivery context.
  • Minimum 1 year of experience with AMI/interval data processing or NESB billing logic in an Oracle Utilities environment.
  • Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent minimum 6 years' work experience.


Bonus Points If:

  • Prior experience on a CC&B-to-CCS or CC&B-to-C2M migration project, particularly in a bill comparison or parallel testing role.
  • Experience with Oracle CCS rate engine configuration and debugging.
  • Familiarity with Azure Blob Storage, Azure Data Factory (ADF), or Azure SQL in the context of utility data pipelines.
  • Oracle Utilities CCS or CC&B certification.


Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 08/15/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Annual Salary Range
California $73,800 to $218,800
Cleveland $68,300 to $175,000
Colorado $73,800 to $189,000
District of Columbia $78,500 to $201,300
Illinois $68,300 to $189,000
Maine $62,800 to $161,000
Maryland $73,800 to $189,000
Massachusetts $73,800 to $201,300
Minnesota $73,800 to $189,000
New York $68,300 to $218,800
New Jersey $78,500 to $218,800
Virginia $68,300 to $201,300
Washington $80,200 to $201,300

About Accenture

Accenture plc is a multinational professional services company that provides services in strategy, consulting, digital, technology, and operations. The company has more than 537,000 employees serving clients in more than 120 countries. Accenture operates across five business segments: Communications, Media & Technology; Financial Services; Health & Public Service; Products; and Resources. The company is headquartered in Dublin, Ireland, and has offices worldwide.
Learn more about Accenture
Size
624,000 employees
Market Cap
$173.8 billion
Industry
Net Income
$5.2 billion
Founded
1989
5 Year Trend
+11.2%
Revenue
$44.7 billion
NASDAQ

Similar Jobs

More Jobs at Accenture

More Energy & Utilities Jobs

Find similar Oracle Utilities CCS Billing Variance Triage Lead jobs: