Full Job Description
We are seeking an experienced Oracle HCM Cloud Senior Consultant to join our Customer Success / Managed Services team. This role is designed for a seasoned functional expert who can independently own one or more Oracle HCM Cloud workstreams, lead complex troubleshooting, design and implement enhancements, and serve as a trusted advisor to clients.
The Senior Consultant provides advanced functional expertise, leads module-specific initiatives, mentors junior team members, and drives continuous improvement across client environments.
Responsibilities
Workstream Ownership & Advanced Support
• Serve as the primary functional expert for assigned Oracle HCM Cloud modules.
• Lead the resolution of complex functional and technical issues, including root cause analysis and cross-module troubleshooting.
• Act as a trusted advisor to clients, guiding them on best practices, optimization opportunities, and roadmap planning.
Configuration, Design & Enhancements
• Configure, test, and document advanced system changes, enhancements, and reports.
• Lead the design of new functionality, ensuring alignment with client requirements and Oracle best practices.
• Oversee quarterly updates, regression testing, and release impact assessments.
Integrations & Cross-Functional Collaboration
• Manage and troubleshoot system integrations, working closely with technical teams.
• Collaborate with Oracle Support and third-party vendors to resolve escalated issues.
• Provide functional requirements and validation for integration updates.
Client Engagement & Leadership
• Lead client meetings, workshops, and solution discussions.
• Deliver end-user training and create high-quality support documentation.
• Communicate project status, risks, and recommendations to stakeholders.
Continuous Improvement & Mentoring
• Identify and implement process improvements and automation opportunities.
• Mentor and review the work of Consultants and junior team members.
• Contribute to internal knowledge sharing and best-practice development.
Qualifications
• 5+ years of consulting or HRIS experience supporting Oracle HCM Cloud.
• Deep expertise in Workforce Management: Payroll, Time & Labor, Absence
• Strong understanding of HR processes and cross-module dependencies.
• Proven ability to lead client discussions, design solutions, and manage complex issues independently.
• Excellent communication, presentation, and stakeholder-management skills.
• Bachelor's degree in Business, HR, Computer Science, or related field (or equivalent experience).
Work Environment & Travel
• Remote-first position for U.S. or Canada-based candidates
• Ability to travel up to 5% may be required as per need basis
Compensation & Benefits
Compensation will vary depending on a wide array of factors including, but not limited to, the specific office location, role, skill set and level of experience.
• Base salary for this position ranges between CAD $109,000 - $185,000
• Annual incentive compensation potential of up to 20%, paid in quarterly installments.
What We Offer:
For employees based in Canada
• Competitive private healthcare benefits
• Pension plan
• Monthly reimbursement program to fuel your mind, body, and soul
• Paid time off and company paid holidays
• Fertility benefits
• Family planning reimbursement program
• Life insurance, short- and long-term disability coverage options
• Employer Assistance Program
• Learning and Development resources
• Commitment to work-life balance and comprehensive onboarding and on-going personal and career development