About the Role:

The Optometry Manager plays a pivotal role in overseeing the daily operations of an optometry practice to ensure the delivery of high-quality eye care services. This position is responsible for managing clinical and administrative staff, coordinating patient care, and maintaining compliance with healthcare regulations. The manager will work closely with optometrists and other healthcare professionals to optimize patient outcomes and enhance the overall patient experience. Additionally, the role involves strategic planning to improve practice efficiency, implement new technologies, and drive business growth. Ultimately, the Optometry Manager ensures that the practice operates smoothly, meets financial goals, and upholds the highest standards of clinical excellence.

Minimum Qualifications:

• Must have a Doctor of Optometry from an accredited college and be Nationally Certified and licensed by the State of Alaska to practice optometry including a diagnostic and therapeutic pharmaceutical endorsement. Must receive State of Alaska licensure within one year of hire and maintain unrestricted Alaska licensure continuously thereafter.
• Minimum of 3 years experience in optometry practice management or healthcare management.
• Strong knowledge of optometry clinical procedures and healthcare regulations in the United States.
• Proficiency with electronic health records (EHR) systems and practice management software.
• Excellent leadership, communication, and organizational skills.
• Must be able to demonstrate the knowledge and skill necessary to provide care appropriate to the age of the patients served in his/her assigned unit. The individual must demonstrate knowledge of the principles of growth and development over the life span (e.g., pediatric/adult/geriatric) and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age specific needs, and to provide the care needed as described in the assigned unit's procedures.

Preferred Qualifications:

• Certified Optometric Manager (COM) credential or equivalent certification.
• Experience with optical dispensing and knowledge of eyewear products.
• Contact lens training and work experience background.
• Familiarity with insurance billing processes specific to optometry services.
• Advanced degree in healthcare management or business administration.
• Demonstrated success in driving practice growth and improving patient satisfaction metrics.

Responsibilities:

• Supervise and support optometry staff including optometrists, technicians, and administrative personnel to ensure efficient clinic operations.
• Coordinate patient scheduling, manage patient flow, and oversee the delivery of comprehensive eye care services.
• Ensure compliance with healthcare laws, regulations, and professional standards related to optometry practice.
• Manage inventory of optical products and medical supplies, and liaise with vendors to maintain adequate stock levels.
• Develop and implement policies and procedures to improve clinical workflows and patient satisfaction.
• Oversee billing, insurance claims processing, and financial reporting to meet practice revenue targets.
• Facilitate staff training and professional development to maintain high levels of clinical competency and customer service.
• Collaborate with marketing and community outreach initiatives to promote the practice and expand patient base.

Skills:

The Optometry Manager utilizes leadership and communication skills daily to coordinate between clinical and administrative teams, ensuring seamless patient care delivery. Organizational and problem-solving skills are essential for managing scheduling, inventory, and compliance with healthcare regulations. Proficiency in EHR and practice management software enables efficient handling of patient records, billing, and reporting tasks. Knowledge of optometry clinical procedures supports effective collaboration with healthcare providers and enhances decision-making related to patient services. Additionally, strategic planning and marketing skills are applied to promote practice growth and improve overall operational performance.