Operations Support Manager

iQ Sig

$160K — $185K *
Aerospace & Defense
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of senior operations management experience.
  • Proven leadership in SOF/IC/OSD environments.
  • Strong briefing and advisory skills for senior mission leaders.
  • Expertise in developing organizational processes and governance.
  • Top Secret clearance required.

Responsibilities

  • Lead operational governance and workflow management.
  • Advise leadership on resource needs and operational readiness.
  • Develop and oversee Standard Operating Procedures (SOPs) and performance frameworks.
  • Drive task management and operational integration.
  • Mentor junior staff and lead process optimization initiatives.

Benefits

  • Health, Dental, and Vision insurance.
  • 401k plan with employer matching.
  • Discounts on Gym Memberships.
  • Paid Volunteer Time Off.
  • Generous paid time off policy.
Full Job Description
About the role

Provides senior-level oversight and coordination for complex mission support requirements across high-priority operations. Responsibilities include managing end-to-end support processes, directing logistical and administrative activities, advising leadership on support posture, and integrating support efforts across multiple functional areas. Additional duties include contributing to operational planning, ensuring readiness of personnel and resources, leading coordination forums, and fostering strong relationships with SOF components, IC partners, and other government organizations. The Tier III role enhances mission success by ensuring that operational elements receive responsive, reliable, and fully coordinated support that aligns with strategic objectives and operational demands.

What you'll do

  • Lead operational governance, enterprise workflow management, and synchronization.
  • Advise leadership on operational readiness, resource needs, and risk posture.
  • Develop and oversee SOPs, business processes, and performance frameworks.
  • Drive enterprise task management and operational integration efforts.
  • Mentor junior support staff and lead process optimization initiatives.

Qualifications

  • 10+ years senior operations management experience.
  • Proven ability to lead enterprise operations in SOF/IC/OSD environments.
  • Strong ability to brief and advise senior mission leaders.
  • Expertise developing organizational processes and operational governance.
  • Top Secret clearance

The pay range for this position is between $160,000 and $185,000 per year. This position is benefits-eligible. Our suite of benefits includes Health, Dental, Vision, 401k w/ match, Gym Membership discounts, Volunteer Paid Time Off, and a generous PTO package. We'd love to tell you more! Apply today!

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