Operations Supervsisor Supporting the USAO

FSA Federal

$84K — $109K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Undergraduate degree or High School Diploma/GED with two additional years of experience.
  • Three years of supervisory experience.
  • One year of experience in asset forfeiture or a related law enforcement field.
  • Direct asset forfeiture experience preferred.
  • Excellent communication skills, both oral and written.
  • Strong organizational and prioritization skills.
  • Intermediate skills with Microsoft Office suite; advanced skills preferred.

Responsibilities

  • Manage contract execution for offices with two or more first-level supervisors and 20+ positions.
  • Supervise subordinate supervisors and monitor their work.
  • Execute quality control programs to ensure compliance with work standards.
  • Formulate administrative and technical procedures to troubleshoot workflow issues.
  • Keep customer and senior management informed of operational status.
  • Provide required reports on schedule or ahead of time.
  • Manage personnel in accordance with contract/company requirements.

Benefits

  • Comprehensive health benefits including medical, dental, and vision with no employee cost for employee-only coverage.
  • Term life insurance and accidental death & dismemberment insurance provided at no cost.
  • Short-term disability coverage included.
  • Employee Assistance Program available.
Full Job Description
Responsibilities
  • In offices with two or more first-level supervisors and 20 or more positions, is responsible for managing the execution of the contract for the office.
  • Supervises the work of subordinate supervisors
  • Executes the quality control program, and monitors work to ensure all requirements are met and the quality and quantity of work is as expected.
  • Formulates administrative and technical procedures (to include quality control spot checks) to troubleshoot workflow issues and to improve quality and timeliness.
  • Keeps the customer and senior management updated on operational status and plans.
  • Provides all required reports on or ahead of schedule.
  • Manages personnel in accordance with contract and company requirements, to include:
    • Monitors employee productivity and provides constructive feedback and coaching.
    • Manages Vacation and other leave requests.
    • Reviews and approves timesheets, travel authorizations and expense reports.
    • Administers employee evaluations.
    • Acts with appropriate speed to resolve employee concerns.
    • Works with senior management and Human Capital Management (HCM) to appropriately address conduct and performance issues.
  • Assists in recruiting and hiring all subordinate supervisors in the office.
  • Performs other duties as assigned.


Target salary range: $84,909 - $109,502. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Requirements
  • Undergraduate degree or High School Diploma/GED with at least two years' additional experience
  • Three-years' supervisory experience
  • One year's experience in asset forfeiture or a field related to law enforcement (includes legal and military experience)
  • Direct asset forfeiture experience preferred
  • Excellent communication skills; oral and written
  • Strong organizational and prioritization skills
  • Ability to grasp and understand the organization and functions of the customer
  • Intermediate skills with the Microsoft Office suite of applications (Excel, PowerPoint, Word), and other common software applications and databases, advance skills preferred
  • Leads by example, maintains a professional disposition under extreme pressure
  • Ability to multitask and consistently deliver the highest quality of work and customer service

This position requires U.S. Citizenship and a 7 (or 10) year minimum background investigation.

Agency Overview

The United States Attorney's Office (USAO) serves as the nation's principal litigators under the direction of the Attorney General. The Asset Forfeiture Section at the USAO is responsible for the prosecution of both criminal and civil actions against property used or acquired during illegal activity.

Benefits Overview

At FSA Federal, we recognize the diverse needs of our employees and strive to provide an excellent package to help meet those needs. Comprehensive benefits are offered with greater choice and flexibility to support your health, work-life balance, and professional growth. A package providing employee only coverage can be built around our basic plans at $0 employee cost for: Medical, Dental, Vision, Term Life Insurance, Accidental Death & Dismemberment Insurance, Short-Term Disability, and Employee Assistance Program. For more information, click here.

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