Operations Specialist

IQAir North America, Inc.

$78K — $83K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associate degree in Management, Business or related field
  • 2+ years D365 ERP/CRM integration experience
  • 2+ years operational support experience
  • 2+ years experience in writing and analyzing documentation of business processes
  • Expertise in MS Office Suite (Outlook, Excel, Word, PowerPoint)
  • Familiarity with project management tools like Wrike
  • Experience with NetSuite, Shopify, and HubSpot is a plus

Responsibilities

  • Test, configure, and greenlight software to enhance operational workflows
  • Create reports and KPIs to measure operational effectiveness and business impact
  • Utilize tools such as Wrike and Jira to manage tasks efficiently
  • Document and revise internal operational procedures as needed
  • Coordinate special projects as assigned

Benefits

  • Collaborate with a small, flexible international team
  • Receive extensive on-the-job training and professional development
  • Join a company with a strong value system
  • Work in a Clean Air Facility
  • Enjoy a comprehensive benefits package including 100% subsidized medical, dental & vision
  • 401K plan with company match, vested from day one
  • Access to an on-site gym and 24-hour fitness membership
  • Engage in wellness programs and alternative transportation incentives
  • 14.5 paid holidays per year and 12 days of PTO in the first year
  • Unique perks such as 'A slide!' for enjoyment at work.
Full Job Description
Operations Specialist

The Operations Specialist is primarily responsible for the execution of Corporate Operations projects. Takes on special projects as assigned.

Attributes

  • Be operationally sound and technologically capable to understand and identify technical issues
  • Excellent computer skills to coordinate projects, gather data and produce documentation
  • High-attention-to-detail, flexibility, follow-through and organizational skills
  • Excellent analytical skills to effectively assess and communicate/explain the data they collect
  • Strong problem-solving skills
  • Excellent written and verbal communication skills
  • Be able to adapt successfully to change in a leading-edge, emerging environment
  • Ability to work quickly and effectively under pressure and to efficiently deal with multiple priorities simultaneously


Responsibilities

  • Effectively test, greenlight and configure the software managed by the Operations Team and other tools and systems to automate and streamline workflows and processes
  • Ensure creation of reports and KPIs that detail the effectiveness and business impact from operational activities
  • Utilize Company tools (Wrike, Jira, BaseCamp, Outlook, etc.) to manage and log related tasks in a timely manner
  • Document, review and revise internal operational procedures as needed
  • Responsible for project coordination
  • Other projects as assigned


Other Requirements

May be required to attend and participate in professional development activities, customer other industry-related events both in and outside the company.

Qualifications

  • Associate degree in Management, Business or a related field
  • 2+ years D365 ERP/CRM integration experience required
  • 2+ years operational support experience
  • 2+ years demonstrated experience writing, analyzing and editing documentation of business processes
  • Superior knowledge of MS Office Outlook, Excel, Word & Powerpoint
  • Knowledge and experience with Wrike or other project management tool
  • NetSuite, Shopify and HubSpot experience preferred
  • Project management experience a plus
  • Ability to successfully complete a pre-employment drug and background screen


What IQAir offers

At IQAir, base pay is one part of our total compensation package and is determined within a range. The pay range for this position is between $78,000 - $83,000 per year and most new hires start at $78,000. Your salary will depend on your skills, qualifications and experience.

IQAir offers a number of additional discretionary benefits such as:

  • Work with a small, flexible international team
  • Extensive on the job training and professional development
  • Company with a strong value system
  • Work in a Clean Air Facility
  • 60 year history of excellence
  • A comprehensive benefits package that includes:
    • 100% subsidized medical, dental & vision for team member
    • 401K Plan with company match, 100% vested from day 1
    • On-site gym and 24-Hour Fitness Gym Membership
    • Wellness Program
    • Alternative Transportation & Carpool Incentives
    • 14.5 paid Holidays per year
    • 12 Day of PTO in first year
    • A slide!

and much more!

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