Requisition No: 884245
Agency: Children and Families
Pay Plan: SES
Position Number: 60002393
Salary: $42,463.48 - $151,193.43
Posting Closing Date: 10/08/2026
JOB DESCRIPTION:This position works administering the protective investigations training aspect of the Family Safety Program. It serves as a primary source representative of the Department, and Circuit 2 and Circuit 14 service area. It increases the positive visibility of the Department and serves as a catalyst for the provision of more rapid resolution of operational programs of direct services to clients.
DUTIES & RESPONSIBILITES- Managing Protective Investigations training units in Circuits 2 and 14.
- Monitoring and ensuring accomplishment of programmatic and managerial goals and objectives for the above-mentioned units in accordance with statewide and district goals and objectives.
- Management and delivery of preservice training for all child protective investigators in Circuits 2 and 14.
- Conducting special quality assure reviews upon request.
- Handling of investigations of special incidents and/or complaints regarding Department programs.
- Coordinating with the Program Administrators the development and implementation of corrective actions in order to improve service delivery.
- Managing the training budget and approving and processing vouchers, invoices and requisitions.
- Administering the assessment of staff development needs and securing needed in service training.
- Overseeing and track certification process for all child protective investigators and Supervisors in Circuits 2 and 14.
- Administering the assessment of staffing needs and, when vacancies occur, providing consultation to Operations Program Administrators and line supervisors in screening, interviewing and hiring of direct service employees.
- Coordinating and facilitating community training requests within Circuits 2 and 14.
- Providing case consultation when needed or requested.
- Serving as "acting Operations Program Administrator when needed or requested.
- Serving as the Mentor Program Coordinator for Circuits 2 and 14.
- Establishing and maintaining an effective working relationship with governmental officials and community service organizations in the service area.
- Promoting an effective working relationship with NW Region Program Office staff as well as other agency programs not directly supervised by the service areas.
- Representing Circuit 2 and 14 on operations related workgroups.
- Attending and participating in community projects/meetings in conjunction with the Community Development Administrators in Circuit 2 and 14.
KNOWLEDGE, SKILLS, and ABILITIES:Knowledge of:
- Methods of data collection and analysis.
- Basic management principles and practices.
Ability to:
- Collect, evaluate and analyze data to develop alternative recommendations, solve problems, document workflow and other activities relating to the improvement of operational and management practices.
- Organize data into logical format for presentation in reports, documents and other written materials.
- Conduct fact-finding research.
- Utilize problem-solving techniques.
- Work independently.
- Understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities.
- Plan, organizes, and coordinates work assignments.
- Communicate effectively.
- Establish and maintain effective working relationships with others.
LICENSURE/REGISTRATION/CERTIFICATION REQUIREMENTS:- Family Services Professional Certification / FL Child Welfare Certification
- Driver's License
Candidate Profile (application) must be completed in its entirety.- Include supervisor names and phone numbers for all periods of employment.
- Account for and explain any gaps in employment so that the hiring process is not delayed.
- Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
- It is unacceptable to use the statement "See Resume" in place of entering work history.
- If you experience problems applying online, please call the People First Service Center at (877) 562-7287.
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