Wurth USA, Inc.

Operations Manager

Wurth USA, Inc.$85K — $102K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in warehouse, distribution, or logistics management
  • Experience managing delivery fleet and drivers
  • Supervisory experience with teams of 10+ across functions
  • Familiarity with warehouse management systems, Epicor experience not required
  • Knowledge of DOT regulations and fleet maintenance is a plus
  • Detail-oriented with strong organizational skills
  • Ability to analyze inventory and delivery data effectively

Responsibilities

  • Oversee daily warehouse operations from receiving to shipping
  • Manage inventory accuracy using Epicor WMS
  • Supervise and develop warehouse staff including forklift operators and pickers
  • Schedule and manage delivery fleet for optimal efficiency
  • Plan delivery routes ensuring timely service
  • Handle escalations regarding deliveries and customer complaints
  • Coordinate with various departments for streamlined operations

Benefits

  • Paid time off and holidays
  • Health, dental, and vision insurance
  • Supplemental benefits
  • Company-sponsored life insurance
  • Long-term disability coverage
  • 401K with match eligibility from the first day of employment
Full Job Description
The Role

This is a dual-scope operations role covering both the warehouse and our delivery/logistics function. On the warehouse side, you'll own inventory accuracy, order fulfillment speed, and staff supervision, all running through Epicor's warehouse management system (WMS) - from receiving to pick, pack, and ship. On the logistics side, you'll own our fleet of delivery trucks: scheduling, routing, driver management, vehicle maintenance, and on-time delivery performance. This role requires someone who can manage teams through a system-driven, process-heavy environment, even if they haven't used Epicor specifically before.
What You'll Do

Warehouse
  • Oversee daily warehouse operations: receiving, put-away, picking, packing, and shipping
  • Manage inventory accuracy and cycle counts within our Epicor WMS
  • Supervise, schedule, and develop warehouse staff (forklift operators, pickers, receiving clerks)
  • Troubleshoot order and inventory discrepancies and resolve them through the WMS
  • Set and track KPIs for fulfillment speed, order accuracy, and inventory shrinkage
  • Enforce safety protocols and maintain a clean, OSHA-compliant warehouse

Logistics & Fleet
  • Manage and schedule our fleet of delivery trucks and drivers
  • Plan and coordinate delivery routes for on-time, cost-efficient service
  • Oversee vehicle maintenance schedules, registrations, and driver safety/compliance (DOT hours-of-service, inspections)
  • Coordinate load planning and dispatch so trucks leave fully and on schedule
  • Handle delivery escalations (delays, damaged freight, customer complaints) and resolve them quickly

Across Both
  • Coordinate with purchasing, sales, and Mangement to keep product and deliveries flowing smoothly
  • Own onboarding and training for new hires on our systems and procedures
  • Hire, supervise, and develop both warehouse and driver staff
What We're Looking For
  • 3+ years of experience managing warehouse, distribution, or logistics operations (building materials, lumber, or industrial distribution a plus, but not required)
  • Experience managing a delivery fleet and drivers - including scheduling, routing, and vehicle maintenance oversight
  • Proven experience supervising a team of 10+ staff across multiple functions (warehouse and drivers)
  • Strong comfort working inside a warehouse/inventory management software system - direct Epicor experience is a plus, but not required. We're most interested in your ability to quickly learn and master a new system.
  • Familiarity with DOT and basic fleet maintenance scheduling is a plus
  • Strong organizational skills and attention to detail - inventory accuracy is critical to this role
  • Solid understanding of receiving, picking, and shipping workflows
  • Ability to read and act on data (inventory reports, delivery/route reports, KPI dashboards)
  • Physical ability to be on the warehouse floor and out on the dock daily
Compensation & Benefits
  • Base salary: $85,000 and up, depending on experience
  • Benefits include: Paid time off and holidays, health, dental, vision, supplemental benefits, company sponsored life insurance, long-term disability, eligible for 401K match first day of employment, company 401K match.

About Wurth USA, Inc.

Wurth USA, Inc. is a subsidiary of the Wurth Group, a German-based manufacturer and distributor of industrial products. Wurth USA was founded in 1969 and is headquartered in Danbury, Connecticut. The company's products include fasteners, chemicals, tools, and other industrial supplies. Wurth USA serves a variety of industries, including automotive, construction, and manufacturing. The company has over 400 sales representatives and operates 15 distribution centers throughout the United States.
Learn more about Wurth USA, Inc.
Size
7,000 employees
Industry

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