Operations Manager

ULINE

$96K — $160K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree required.
  • 5+ years in operations or general management.
  • Experience in warehouse, call center, or sales is a plus.
  • Supervisory experience with personnel management.
  • Limited overnight travel required.

Responsibilities

  • Oversee operations of the Washington branch across multiple departments.
  • Supervise to ensure exceptional customer service consistently.
  • Maintain high standards on 1-million-square-foot distribution center grounds.
  • Support recruitment and retention of top-tier talent.
  • Drive performance accountability through hands-on management.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match from day one.
  • Multiple bonus programs available.
  • Generous paid holidays and time off.
  • Tuition Assistance Program for continuing education.
Full Job Description

Operations Manager

Pay from $96,000 to $160,000 per year

Washington Branch

3131 Hogum Bay Road NE, Lacey, WA 98516

Drive the delivery of excellence! Apply your expertise to lead and influence a high-performing team as Operations Manager of Uline's rapidly growing Washington branch.

Position Responsibilities

  • Oversee operations of Uline’s Washington branch, including the Warehouse, Customer Service, Sales, HR, IT and Facilities departments.

  • Supervise branch departments to consistently ensure impeccable customer service.

  • Ensure the 1-million-square foot distribution center grounds always exceed company standards.

  • Support recruitment and retention of top-tier talent and assist with employee relations.

  • Provide hands-on senior management and drive accountability through performance feedback.

Minimum Requirements

  • Bachelor’s degree.

  • 5+ years experience in operations or general management.

  • Warehouse, call center and / or sales experience a plus.

  • Experience supervising personnel.

  • Limited overnight travel.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • Best-in-class, clean, modern facilities.

  • First-class fitness center.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. This role is considered safety sensitive for drug testing purposes. All positions are on-site.

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