The Operations Manager is responsible for leading one of the Company's Operating Units which includes full profit loss responsibility for all facets of the operation. Working in a matrix management environment, the position manages an infrastructure team comprised of division-level managers, including Operations, Maintenance, Sales, and Finance, who support the total operation of the Operating Unit. The Operations Manager executes a local market strategy that complements the Company's overall strategic operating and marketing plans and implements tactical initiatives to drive functional excellence and budget achievement. The Operations Manager manages all matters related to collection and/or post-collections operations (transfer stations, rail, landfills, recycling centers and/or complexes); represents the Company to customers, vendors, and municipal customers and other external stakeholders; oversees effective safety and accident prevention programs and leads all operations to ensure compliance with standards; and drives change management initiatives to introduce and sustain new processes that contribute to the growth and durability of the Company.
Responsibilities:
- Implements and executes plans to complement the Company's strategic operating plan; champions the execution of the strategic plan and tactical initiatives within the Operating Unit, including but not limited to operating safely, enhancing customer experience, improving efficiency, and maximizing profitability.
- Works with Market Manager to drive the sales efforts within to achieve targeted growth objectives, exceed customer experience expectations and optimize profitability.
- Oversees effective safety and accident prevention programs to ensure all reasonable action are taken to prevent accidents and injuries; ensures a safe and productive work environment for all employees.
- Leads operations to ensure compliance with all standards including environmental, operating, regulatory, safety, accounting and ethics.
- Manages performance and talent development.
- Builds and maintains strong and effective relations with relevant government, community and environmental groups.
- This position may require travel by air, car and/or other modes of transportation up to 30% of the time.
- Performs other job-related duties as assigned or apparent.
- Maintain positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, co-workers and management.
Qualifications:
- Bachelor's degree in Environmental Sciences, Engineering or Business.
- Master's Degree, preferred
- Demonstrated business acumen, strategic thinking and an ability to execute against formulated strategy.
- Ability to lead large scale change initiatives.
- Ability to direct large staff of functional experts to execute the corporate strategy.
- Ability to build strong teams; select best candidates, coach and develop the best talent.
- Process-oriented and results-oriented in setting and pursuing aggressive goals, demonstrating a strong commitment to organizational success and marshaling resources to accomplish goals and objectives.
- Demonstrates and promotes ethical behavior.
- Ability to manage an extended span of control, with multiple sites and/or Transfer Stations.
- Previous experience in the environmental services industry.
What You'll Enjoy:
- Industry leading benefits
- Multiple and flexible medical plans
- Outstanding PTO program
- Floating Holidays
- Strong 401k program and company match
- Tuition reimbursement plan
- College loan reimbursement
- College scholarship program for dependents
- Parental Leave Program
- Inclusive culture
- Employee engagement events
- Employee resource groups
At WIN Waste Innovations, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
