Description
The Mortgage Doctor is seeking a highly organized, proactive, and solutions driven Operations Manager to oversee and support the daily operations of the mortgage brokerage while helping create a productive, efficient, and high performing environment.
The Operations Manager serves as the operational hub of the company and works closely with the CEO, Area Managers, Loan Originators, and staff to ensure systems, onboarding, communication, and workflows run efficiently and effectively.
This role plays a key part in supporting team members, maintaining systems, improving processes, ensuring accountability, and helping create a positive company culture. As The Mortgage Doctor continues to grow, the Operations Manager will play a critical role in helping scale systems, create operational consistency, and support future expansion efforts.
Responsibilities
Responsibilities include:
• Team Onboarding & Training
• Office Operations & Team Coordination
• Loan Originator Support
• Systems & Process Management
• Reporting & Business Analytics
• Compliance & Documentation Support
• Executive Support
Qualifications
• Mortgage or real estate industry experience preferred
• Ability to create structure, systems, and efficiencies
• Experience with loan origination systems and mortgage operations
• Strong communication and organizational skills
• Ability to manage multiple projects simultaneously
• Strong follow-through and attention to detail
• Strong problem-solving and operational mindset
• Ability to work independently and proactively
• Positive attitude with strong interpersonal skills
