Description

Are you a driven operator who thrives on building systems, leading teams, and executing at a high level in the fast-paced world of short-term rentals? The Michael Klein Group, a premier short-term rental real estate team operating in the Pocono Mountains, is looking for an Operations Manager to own the backbone of our business.

This is a hybrid position, offering a combination of in-office and remote work. We're looking for a strategic operator who thrives on building high-performing teams, driving operational excellence, and partnering with ownership to scale a business poised for significant growth.

• Compensation and Benefits
  Salary Range:$70,000-$100,000 annually (based on experience)
  Performance-based and Growth opportunities
  Paid Time Off

Responsibilities
• Lead and scale operations by building high-performing teams, systems, and processes.
• Develop scalable workflows, SOPs, and technology across multiple business lines.
• Oversee transactions, compliance, reporting, and operational performance.
• Partner with ownership to execute strategy and drive business growth.
• Foster accountability through hiring, coaching, and KPI management.
• Leverage data and technology to improve efficiency and decision-making.

Qualifications
• Operations leadership experience in a fast-paced, growth-focused business.
• Proven success building scalable systems, processes, and workflows.
• Strong leadership, project management, and organizational skills.
• Excellent communication with a high level of ownership and accountability.
• Proficient with CRM platforms, Google Workspace, and project management tools.
• Real estate operations experience preferred; short-term rental or new construction experience is a plus.