Job DescriptionWe are hiring an Operations Manager that directly and through staff, manages and coordinates the operational activities for Off Cycle Reconciliations. The Operations Manager ensures quality service and effective operations support for all assigned internal and external customers. Leads high performance teams of both entry level and skilled professionals by setting goals, providing ongoing feedback, measuring progress while recognizing success and building accountability with employees. Oversees adherence to corporate policies and procedures and ensures compliance with applicable laws and regulations within area of responsibility. Participates in the review and improvement of operational systems and procedures relevant to assigned units.
What You'll Do- Oversee a team responsible for specialized reconciliation, balancing, and exception management activities within Wealth, Corporate, Commercial and Institutional Banking Operations (WCIBO)
- Lead and develop a team of approximately 9-10 employees located across two sites.
- Support daily operations related to off-cycle reconciliation and balancing activities performed on weekly, monthly, and quarterly schedules.
- Provide coaching, guidance, and accountability to team members while fostering a collaborative and inclusive work environment.
- Conduct performance, development, and employee engagement conversations.
- Learn and understand team processes, workflows, and operational requirements to effectively support the team's success.
- Review operational processes and identify opportunities to improve efficiency, reduce risk, and enhance controls.
- Partner with stakeholders and business partners to resolve operational exceptions and support issue resolution efforts.
- Promote consistency and alignment across teams, processes, and operating practices.
- Support ongoing operational initiatives, including process improvement and automation efforts.
- Develop an understanding of bonds and money market instrument (MMI) operational activities and support the team in those functions.
Basic Qualifications- Bachelor's degree, or equivalent work experience
- Typically five or more years of relevant experience
Preferred Skills/Experience- Thorough knowledge of operational functions, systems, procedures, various products and/or services supported by the assigned area(s)
- Understanding of applicable Federal and State laws and regulations
- Thorough knowledge of applicable products, programs, financial analysis and related documentation as applicable
- Good organizational, managerial and project management skills
- Well-developed customer relations skills
- Excellent interpersonal and verbal and written communication skills
- Excellent supervisory and management skills
- Ability to manage multiple tasks
Location Expectations This role requires working from a U.S. Bank location three (3) or more days per week.
Benefits:Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $86,360.00 - $101,600.00
Posting may be closed earlier due to high volume of applicants. 
