Description

POSTING NUMBER:

POSTING DATE: September 8, 2026

CLOSING DATE: September 21, 2026

POSITION: Operations Manager - Metro Hartford Innovation Systems - Central Office

REPORTS TO: Department Chief, Executive Director, or Designee

POSITION SUMMARY: The Operations Manager serves as a key operational partner to department leadership by coordinating, overseeing, and managing the department's administrative and operational functions. The Operations Manager develops and maintains efficient systems, workflows, and internal controls that support effective service delivery and allow department leadership to focus on strategic priorities and districtwide initiatives.

The position is responsible for coordinating departmental operations, budget monitoring, purchasing and procurement, personnel and payroll processes, contracts, records management, scheduling, facilities and technology needs, project management, data tracking, compliance, and other administrative functions. The Operations Manager works collaboratively with Human Resources, Finance, Procurement, Payroll, Facilities, Information Technology, and other district departments to ensure timely and effective execution of departmental priorities.

RESPONSIBILITIES:

Department Operations

• Coordinate the day-to-day administrative and operational functions of the department and ensure that established priorities, deadlines, and deliverables are effectively managed.
• Develop, implement, and maintain operational procedures, workflows, internal controls, tracking systems, and administrative protocols to promote consistency, accountability, and efficiency.
• Manage departmental calendars, operational timelines, recurring activities, meetings, events, and major initiatives.
• Serve as an operational liaison between the department and other central-office divisions to facilitate timely resolution of administrative and operational matters.
• Identify operational challenges and recommend process improvements to department leadership.

Budget, Purchasing & Financial Operations

• Assist department leadership with monitoring departmental budgets, expenditures, encumbrances, and available balances.
• Coordinate purchase requisitions, purchase orders, invoices, contracts, reimbursements, and other financial documentation in accordance with district procedures.
• Maintain budget and expenditure tracking systems and provide regular reports to department leadership.
• Coordinate with Finance and Procurement to resolve budget, purchasing, vendor, invoice, and contract-related matters.
• Support grant-funded activities by monitoring expenditures, documentation, deadlines, and allowable uses of funds, as assigned.

Personnel & Payroll Operations

• Coordinate departmental personnel transactions and serve as an operational liaison with Human Resources and Payroll.
• Support onboarding and offboarding activities, position changes, staffing documentation, payroll submissions, time and attendance processes, and other personnel-related transactions.
• Maintain accurate departmental staffing records, organizational charts, position information, vacancies, and other workforce documentation.
• Track personnel actions and follow up with appropriate departments to facilitate timely processing.
• Maintain confidentiality of employee, financial, and other sensitive district information.

Contracts, Records & Compliance

• Coordinate departmental contracts, agreements, renewals, approvals, and related documentation.
• Maintain organized departmental records and ensure required documentation is appropriately retained and accessible.
• Monitor operational deadlines, reporting requirements, and departmental compliance obligations.
• Assist leadership with preparing documentation for audits, reviews, public records requests, Board matters, or other district requirements, as appropriate.
• Ensure departmental administrative practices are consistent with district policies, procedures, and applicable requirements.

Facilities, Technology & Administrative Resources

• Coordinate departmental facilities, equipment, supplies, technology, telecommunications, and workspace needs.
• Submit and monitor facilities and technology service requests and coordinate resolution with appropriate district departments.
• Manage departmental inventory and assist with planning for equipment, technology, furniture, and other operational resources.
• Coordinate office moves, workspace changes, and other operational transitions as needed.

Project & Initiative Management

• Coordinate special projects and districtwide initiatives assigned to the department.
• Develop project timelines, identify milestones and deliverables, monitor progress, and communicate status updates to department leadership.
• Coordinate meetings, workgroups, committees, professional activities, and departmental events.
• Facilitate follow-up on assignments and action items to ensure projects remain on schedule.
• Collaborate across departments to support implementation of strategic and operational priorities.

Data, Reporting & Continuous Improvement

• Develop and maintain operational trackers, reports, dashboards, and other tools to support departmental decision-making.
• Analyze operational data to identify trends, workflow challenges, service gaps, and opportunities for improved efficiency.
• Monitor key departmental deadlines, service metrics, and performance indicators.
• Recommend improvements to systems, processes, and administrative practices based on operational data and departmental needs.
• Support implementation and monitoring of corrective actions and process improvements.

QUALIFICATIONS/SKILLS/ABILITIES OF IDEAL CANDIDATE:

• Bachelor's degree in Business Administration, Public Administration, Operations Management, Finance, Human Resources, Education Administration, or a related field preferred.
• Five (5) years of progressively responsible experience in operations, administration, project management, finance, human resources, or a related field; experience in a public-school district, governmental agency, or similarly complex organization preferred.
• Demonstrated experience coordinating multiple operational functions, projects, deadlines, and stakeholders.
• Experience with budget monitoring, purchasing, procurement, cost analysis, contracts, or financial administration.
• Strong proficiency with Microsoft Office applications, particularly Excel, Word, Outlook, and PowerPoint, and the ability to learn district information systems.
• Strong analytical, organizational, project-management, problem-solving, and time-management skills.
• Ability to develop and maintain effective administrative systems, workflows, tracking mechanisms, and internal controls.
• Excellent written and verbal communication skills and demonstrated ability to collaborate effectively with employees at all organizational levels.
• Ability to exercise sound judgment, maintain confidentiality, manage competing priorities, and work independently with limited supervision.
• Ability to work effectively under pressure in a fast-paced environment and work a flexible schedule when operational needs require.

CERTIFICATION REQUIREMENTS: Not Applicable

SALARY AND TERMS OF EMPLOYMENT: This non-bargaining position has a 12-Month work year. Salary is $90,000, commensurate with education and experience.

EVALUATION: Evaluated Annually

UNION AFFILIATION: Not Applicable/Non-Bargaining

APPLICATION PROCEDURE: To be considered, all internal and external applicants must fully complete a Hartford Public Schools' online application, which can be accessed through our Applicant Tracking System, Nimble, at https://app.hirenimble.com/jobs/hartford. Candidates' application and supporting documents will be reviewed. Candidates who advance through the initial review will be notified and placed in the pool for consideration by hiring managers. Candidates will be contacted directly by hiring managers for interviews.

Benefits

Incentives and Benefits

• Competitive salary
• Tuition reimbursement
• Comprehensive health, vision, and dental insurance
• Professional development and job growth
• Employee perks (discounted tuition, tickets, etc.)

Join HPS & REPRESENT

Hartford Public Schools acknowledges that systems of injustice exist in our nation and our community. Our district is committed to addressing systemic barriers and creating a culture of equity that benefits all students. We are committed to recruiting, developing, and retaining a diverse team of culturally competent educators. We strive to have our team reflect the diverse perspectives of our families and community so that we can work together to overcome obstacles, close opportunity gaps, and prepare our students for continuous success.

HPS is a diverse community of scholars and staff-racially, socioeconomically, culturally, and beyond. Among our students, 86 languages are spoken, and 25% of our student population are Multilingual Learners. Over 85% of our students are students of color. At Hartford Public Schools, we work deliberately to recruit and hire staff from various backgrounds and from our local community-26% of our staff reside in Hartford. Among our teaching staff, 28% identify as Black, Indigenous, and people of color (BIPOC), compared to approximately 12% statewide.

HPS has career opportunities of all kinds in all of our schools. Come represent your community, your culture, and what's possible for our amazing students. When you work here, it's not just about making a living-it's about making a difference. And you don't just earn a paycheck-you earn lifelong respect.

Hartford is The Place to Be

The state of Connecticut is located on the northeastern seaboard. Hartford is within an hour's drive of the coastline and is centrally located between New York City and Boston. Hartford is one of America's oldest and most historic cities, made up of 17 unique neighborhoods rich in history and diversity. It is commonly known as the "insurance capital" due to its prominence beginning in the 19th century as home to many of the nation's most prestigious insurance companies, many of which still call Hartford home today. The city features world-class museums, entertainment, and sports venues and is home to several major companies. An array of restaurants reflecting cuisines from around the world attracts people from far and wide, and more than 200 arts, heritage, and cultural organizations in the Hartford region provide hundreds of events year-round. In addition, several universities and colleges are located in Hartford and the surrounding towns, offering easy access to advanced degree programs.

Want to learn more about opportunities in HPS? Join one of our monthly virtual information sessions.