Job DescriptionLead One of Our Largest Lockbox OperationsJoin the Wholesale Lockbox team and lead a high-volume payment processing operation at our St. Paul site. In this key leadership role, you'll oversee a team of managers, ensure critical production deadlines are met within a 24-hour service commitment, and drive operational excellence across multiple locations.
You'll partner with leaders across the business to improve processes, increase efficiency, and deliver exceptional service while fostering an engaging, high-performing culture. This is a unique opportunity to make a direct impact on employee development, client experience, and the success of one of the organization's largest lockbox sites.
Basic Qualifications- Bachelor's degree, or equivalent work experience
- Typically five or more years of relevant experience
Preferred Skills/Experience- Thorough knowledge of operational functions, systems, procedures, various products and/or services supported by the assigned area(s)
- Understanding of applicable Federal and State laws and regulations
- Thorough knowledge of applicable products, programs, financial analysis and related documentation as applicable
- Good organizational, managerial and project management skills
- Well-developed customer relations skills
- Excellent interpersonal and verbal and written communication skills
- Excellent supervisory and management skills
- Ability to manage multiple tasks
Location expectationsThis role requires working from a U.S. Bank location for all scheduled work days.
Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
Posting may be closed earlier due to high volume of applicants.