Thermo Fisher Scientific

Operations Manager - Large Volume and Customs

Thermo Fisher Scientific$93K — $115K *
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Science, or a related field; Advanced degree preferred with relevant experience.
  • 5+ years of relevant experience or 3+ years with an advanced degree.
  • 2+ years of people management experience leading cross-functional teams preferred.
  • 2+ years of project/program management experience preferred.
  • Proven success in driving process improvement and operational excellence.

Responsibilities

  • Lead and manage complex cross-functional projects and operational initiatives.
  • Drive process improvement efforts to enhance efficiency.
  • Collaborate with business leaders to execute strategic plans aligned with organizational goals.
  • Support transformation efforts, systems implementations, and change initiatives.
  • Build relationships with stakeholders across all organizational levels.
  • Identify risks and develop mitigation strategies for successful project delivery.
  • Promote operational excellence through best practices and continuous improvement methodologies.

Benefits

  • Choice of national medical, dental, and vision plans, including health incentive programs.
  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement.
  • At least 120 hours of paid time off (PTO), paid parental leave, and insurance programs.
  • Retirement savings programs including a competitive 401(k) plan.
  • Employee Stock Purchase Plan (ESPP) for purchasing company stock at a discount.
Full Job Description
Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

Location

This is a fully onsite role based at our Rockford, IL site. Relocation assistance is not provided for this position

Discover Impactful Work

As an Operations Manager, you will lead a customer-facing team that drives business transformation and operational excellence. You will oversee complex, cross-functional projects for custom products from inception through delivery, focusing on business transitions, process improvement efforts, system implementations, and change management programs.

Partnering with stakeholders across the organization, you'll support business goals while building and developing high performing teams and fostering a culture of innovation and continuous improvement. Your contributions will support our mission of enabling customers to make the world healthier, cleaner, and safer.

A Day in the Life
  • Lead and manage complex, cross-functional projects and operational initiatives
  • Drive process improvement efforts to increase efficiency and scalability
  • Partner with business leaders to develop and execute strategic plans that support organizational goals
  • Support business transformation, systems implementation, and organizational change initiatives
  • Build strong relationships with stakeholders at all levels of the organization
  • Identify risks, develop mitigation strategies, and ensure successful project delivery
  • Monitor business performance, timelines, and resource allocation
  • Facilitate communication and alignment across diverse teams and functions
  • Promote operational excellence through the adoption of best practices and continuous improvement methodologies
  • Lead, develop, and support teams while fostering a high-performance culture


Keys to Success

Education
  • Bachelor's degree in Business, Science, or a related field with 5+ years of relevant experience; OR
  • Advanced degree with 3+ years of relevant experience


Experience
  • 2+ years of people management experience leading cross-functional teams is preferred
  • 2+ years of project/program management experience preferred
  • Proven success in driving process improvement, operational excellence, and change management initiatives
  • Experience in presenting and engaging with leadership teams
  • Experience with risk management and mitigation strategies
  • Industry experience within pharmaceutical, biotech, or scientific instruments environments preferred


Knowledge, Skills, Abilities
  • Demonstrated ability to engage effectively with senior leadership
  • Ability to develop and execute strategic plans while managing multiple priorities
  • Strong stakeholder management and communication skills across all organizational levels
  • Analytical and problem-solving skills with attention to detail
  • Ability to influence and drive alignment in a matrixed organization
  • Facilitation and negotiation skills
  • Ability to travel up to 10% as required


Other
  • Must be legally authorized to work in the United States without sponsorship now or in the future
  • Must be able to pass a comprehensive background check and drug screen


Compensation and Benefits
The salary range estimated for this position based in Illinois is $93,800.00-$115,000.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs
  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement
  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
  • Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount


For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

About Thermo Fisher Scientific

Thermo Fisher Scientific Careers

Join the vibrant team at Thermo Fisher Scientific, a global leader in serving science and making the world healthier, cleaner, and safer. With a workforce of over 75,000 professionals, Thermo Fisher Scientific offers unparalleled job opportunities and a culture of innovation that propels your career to new heights. Work You’ll Do At Thermo Fisher Scientific, you will be part of a team that is dedicated to enabling our customers to make the world healthier. Whether you are involved in the development of life-saving drugs or innovative environmental solutions, your work will have a profound impact on society. Our commitment to leadership in the industry is unwavering. With Thermo Fisher Scientific, you will lead projects that set standards in scientific inquiry and market leadership. You will work at the intersection of science, technology, and industry expertise, driving digital innovation in every aspect of our business. Join our diverse team of professionals and engage in roles that span across various functions and disciplines. From research and development to marketing and sales, the breadth of job opportunities available means that you can find the perfect match for your skills and passions. Innovative Work As part of our team, you will have access to cutting-edge tools and technologies that foster creativity and innovation. Thermo Fisher Scientific is home to a dynamic range of career paths, all designed to challenge you and help you grow as a professional. Our employment philosophy emphasizes diversity and inclusivity, ensuring that all team members have the opportunity to thrive. We believe in nurturing talent through robust training programs, leadership development, and opportunities for career advancement. Be Part of a Great Team Working at Thermo Fisher Scientific means being part of a global network of enthusiastic, talented, and ambitious individuals. Our culture is built on collaboration, where each member’s unique skills and perspectives are valued. You will enjoy benefits that support both your professional growth and personal well-being. Future-Proof Your Career Embark on a journey of growth and continuous learning with Thermo Fisher Scientific. We offer a variety of training and development programs that cater to your interests and career goals. From internships for budding scientists to leadership training for aspiring executives, our programs are designed to equip you with the skills needed for a successful and fulfilling career. Explore Discover how our commitment to innovation leads to advancements in health and science: [Read More] Learn about our leadership in environmental sustainability and how you can contribute: [Read More] The Thermo Fisher Scientific Difference Our global presence and commitment to innovation mean that your work extends beyond borders and makes a tangible impact worldwide. The collaboration between our teams drives our leadership in the scientific community and contributes to a culture that embraces diversity and fosters professional growth. Stay Connected Join Our Team Search open positions that match your skills and interest. We are always on the lookout for passionate, curious, and driven team players. Explore our job opportunities and find out how you can contribute to our meaningful work. SEARCH THERMO FISHER SCIENTIFIC JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Thermo Fisher Scientific.
Learn more about Thermo Fisher Scientific
Size
130,000 employees
Market Cap
$213.3 billion
Industry
Net Income
$6.3 billion
Founded
1956
5 Year Trend
+16.5%
Revenue
$32.2 billion
NASDAQ

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