Operations Manager
We are seeking an experienced Operations Manager with a proven track record of leading large-scale warehouse operations, optimizing performance, and building engaged teams to deliver exceptional customer service and operational excellence in a fast-paced 3PL environment.
How you create impact• Supervise and develop the performance of your team through effective training, coaching, and motivational strategies
• Drive a culture of belonging in a diverse workforce where all associates feel safe, valued, and included
• Conduct regular performance evaluations and provide timely feedback to team members
• Implement strategies to ensure the highest quality of work, optimize warehouse efficiency and productivity, and meet or exceed KPIs (Key Performance Indicators)
• Ensure safe operations and healthy environments for employees, customers, vendors, and visitors
• Ensure shipments are accurate and free of damage, product is counted, and all necessary records and reports are completed accurately and on time
• Help maintain the security of the warehouse and assure the integrity of inventory
• Implement continuous improvement action plans
• Be flexible to work overtime and perform other responsibilities as needed
What we would like you to bring- Minimum 5 years of progressive management experience in a warehousing, distribution, manufacturing, or 3PL environment.
- Bachelor's degree in Supply Chain Management, Logistics, Operations Management, Manufacturing, or a related discipline.
- Proven track record of leading leaders, including the development and management of supervisors and cross-functional operational teams.
- Demonstrated success managing operations with a workforce of approximately 75-200 associates across multiple departments; experience in larger-scale eCommerce operations will also be considered.
- Previous operations leadership experience within a multi-client 3PL environment strongly preferred.
- Strong record of driving employee engagement, operational performance, and creating opportunities for team growth and development.
- Knowledge of Lean, Six Sigma, and Continuous Process Improvement methodologies, with experience implementing operational improvements
- Experience leading distribution center or manufacturing operations with responsibility for productivity, quality, safety, and customer service metrics
- Minimum 2 years of Warehouse Management System (WMS) experience; Blue Yonder experience is a plus.
- At least 3 years of experience in a distribution, manufacturing, or logistics environment.
- Strong communication, coaching, and stakeholder management skills with the ability to influence at all levels of the organization.
- Bilingual English/Spanish is a plus.
What's in it for youAt Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target base salary range for this position is between $85,000 - $100,000. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience,skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-Onsite
This position relates to an available role and not a future talent pool.
Artificial Intelligence (AI) toolsmay be used to support portions of the recruitment process, such as reviewing application materials or assisting with scheduling. These tools analyze information to help inform decision making; however, all hiring decisions are made by human reviewers. We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
