Jones Lang LaSalle Incorporated

Operations Manager

Jones Lang LaSalle Incorporated$95K — $110K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma required
  • 5+ years in operations management, particularly in airport or mechanical systems
  • Proven experience in managing maintenance teams and contractors
  • Strong knowledge of automated conveyor systems, PLCs, and control systems
  • Excellent problem-solving and quick decision-making abilities during system failures
  • Strong leadership and communication skills for stakeholder coordination
  • Familiarity with CMMS (Computerized Maintenance Management Systems)
  • Knowledge of safety regulations and industry standards
  • Project management experience is a plus

Responsibilities

  • Direct and coordinate all maintenance activities for the baggage handling system
  • Develop and implement maintenance schedules to minimize downtime
  • Supervise and mentor a team of technicians and mechanics
  • Monitor system performance and identify areas for improvement
  • Coordinate maintenance activities with airport operations and stakeholders
  • Ensure compliance with safety regulations and industry standards
  • Respond to emergencies and implement contingency plans
  • Analyze maintenance data and prepare reports for management

Benefits

  • 401(k) plan with company matching contributions
  • Comprehensive medical, dental, and vision care
  • Paid parental leave at full salary
  • Generous paid time off and company holidays
  • Early access to earned wages through Daily Pay
Full Job Description
What this job involves

Leading all maintenance operations for the airport's baggage handling system, ensuring maximum uptime, operational efficiency, and safety compliance. This critical leadership role requires overseeing preventative maintenance programs, emergency repairs, and system upgrades while managing a team of conveyor technicians and mechanics. You'll serve as the primary liaison coordinating maintenance activities with airport operations, airlines, and stakeholders, ensuring minimal disruption to baggage handling operations. By analyzing system performance metrics, implementing strategic improvements, and responding decisively to emergencies, you'll maintain the reliability of complex automated conveyor systems that are essential to airport operations. Your technical expertise and leadership will drive continuous improvement while ensuring compliance with all safety regulations and industry standards.

Your day-to-day tasks will include
  • Directing and coordinating all maintenance activities for the baggage handling system, including scheduling and executing preventative maintenance, managing repair operations, and overseeing system upgrades to maintain optimal performance
  • Developing and implementing comprehensive maintenance schedules and standard operating procedures that minimize system downtime, maximize operational efficiency, and extend equipment lifecycle
  • Supervising, mentoring, and developing a team of conveyor technicians and mechanics, providing leadership that fosters technical excellence, safety awareness, and professional growth
  • Monitoring system performance metrics continuously, analyzing maintenance data to identify trends and areas for improvement, and preparing comprehensive reports for senior management
  • Coordinating closely with upper management, airport operations, airlines, and other stakeholders regarding planned maintenance activities, system outages, and operational impacts to ensure seamless communication
  • Ensuring strict compliance with safety regulations, industry standards, airport security requirements, and operational protocols while maintaining comprehensive documentation
  • Responding rapidly to system emergencies, implementing contingency plans when necessary, and making quick, effective decisions during system failures to restore operations promptly
  • Managing contractor relationships and overseeing external maintenance work to ensure quality standards are met and contractual obligations are fulfilled

Minimum Requirements
  • High school diploma or equivalent with strong technical foundation in mechanical and electrical systems
  • Minimum 5 years of progressive experience in operations management, preferably in airport operations, material handling systems, or complex automated mechanical environments
  • Demonstrated experience managing maintenance teams and coordinating contractor activities with proven ability to lead diverse technical personnel effectively
  • Strong understanding of automated conveyor systems, programmable logic controllers (PLCs), motors, drive systems, and control systems with hands-on troubleshooting experience
  • Excellent problem-solving skills with ability to make quick, sound decisions during system failures and high-pressure emergency situations
  • Experience with Computerized Maintenance Management Systems (CMMS) for work order management, preventative maintenance scheduling, and performance tracking

Preferred Qualifications
  • Associate's or Bachelor's degree in engineering technology, industrial maintenance, mechanical engineering, or related technical field
  • 7+ years of experience in baggage handling system operations, airport facilities management, or automated material handling environments
  • Project management experience with proven track record of leading system upgrades, capital improvement projects, or large-scale maintenance initiatives
  • Advanced knowledge of relevant safety regulations including OSHA standards, airport operational requirements, and industry best practices for conveyor system maintenance
  • Experience implementing reliability-centered maintenance (RCM) programs or total productive maintenance (TPM) methodologies that improve system uptime and reduce costs
  • Strong data analytics capabilities with ability to use maintenance metrics to drive continuous improvement, predict failures, and optimize maintenance strategies


Schedule: Full-time with on-call rotations; non-standard hours including nights, weekends, and holidays as required

Compensation: 95,000-110,000

Additional Requirements
  • Must be available for on-call rotations and emergency response to address system failures outside regular business hours
  • Airport security clearance (SIDA badge) will be required; must be able to pass background checks and maintain clearance
  • Physical requirements include walking extensively through airport facilities, standing for extended periods, and occasionally working in confined spaces or elevated platforms
  • Ability to lift up to 50 pounds and perform physical tasks associated with equipment inspection and emergency repairs
  • Valid driver's license may be required for movement between airport facilities


This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

95,000.00 - 110,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site -Boston, MA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay

About Jones Lang LaSalle Incorporated

Jones Lang LaSalle is a financial and professional services firm that specializes in commercial real estate services and investment management. Its services include: tenant representation for organizations that lease office, industrial and retail spaces; consulting, which supports companies to develop workplace strategies such as occupancy planning, relocations, and energy and environmental sustainability initiatives; project and development services to manage ground-up creation, building construction, and major interior renovations; capital markets and real estate investment banking, which helps organizations buy and sell properties, and improve the financial impact of their real estate; facilities management for a variety of properties including office towers, retail and exhibition centers, and government, collegiate and industrial complexes; property management services, that provide on-site administration to help owners of office, industrial, retail and specialty properties reduce costs and enhance their property values; and valuations that provide impartial assessments of real estate worth through more than 200 corporate offices in 70 countries. Jones Lang LaSalle was formed by the merger of Jones Lang Wootton, a British firm with origins dating back to 1783, and LaSalle Partners, an American company formed from a predecessor launched in 1968. Jones Lang Wootton opened its first US office in New York in 1975. In 1997, the initial public offering was completed by LaSalle Partners for the company's common stock in the market.

Jones Lang LaSalle Incorporated Careers

Join the dynamic team at Jones Lang LaSalle Incorporated (JLL), a global leader in real estate services, where your career journey is just as important as the professional milestones you aim to achieve. At JLL, we offer more than just job opportunities; we provide a platform for growth, innovation, and leadership in an industry that shapes the world around us.

Work You’ll Do

At JLL, you will be part of a culture that prizes diversity, teamwork, and forward-thinking. Whether you are looking for a full-time position or an internship, JLL offers a variety of roles that cater to your professional skills and personal development goals. Our team is composed of the brightest minds in real estate, providing you with unparalleled mentorship and networking opportunities that foster career advancement.

Innovate and Lead

Embrace the opportunity to lead projects that redefine the real estate landscape, leveraging JLL’s global scale and deep industry expertise. Our commitment to innovation is evident in every strategy we implement and every building we manage. By joining our team, you will collaborate with professionals who are eager to share their knowledge and push the boundaries of what is possible in real estate.

Professional Growth and Development

JLL is dedicated to the professional growth of its employees. We offer robust training programs, including leadership development and diversity training, to ensure you are equipped for success. Our benefits extend beyond the basics, encompassing health, wellness, and financial planning to support you and your family at all stages of life.

Explore Job Opportunities

JLL is continuously expanding, and we are hiring across multiple disciplines. Explore positions that match your skills and interests in areas such as property management, sustainability, financial analysis, and more. We look for driven, curious, and innovative team players who are ready to make an impact.

Internship Programs

Kickstart your career with a JLL internship. Gain hands-on experience, build your resume, and make invaluable industry connections. Our internships provide a deep dive into the real estate sector, allowing you to apply academic learning to real-world challenges.

Join Our Team

Ready to advance your career at Jones Lang LaSalle Incorporated? Search open positions, read about our employment benefits, and prepare your resume. The interview process at JLL not only assesses your fit for the company but also ensures our culture aligns with your career aspirations.

Stay Connected

Keep up to date with the latest from JLL Careers by subscribing to our job alert emails. Receive personalized updates that align with your career preferences and learn about new opportunities in real-time.

Networking and Industry Leadership

At JLL, networking doesn’t end with your hire date. Continue to connect with leaders and peers through our various professional networks and community engagement initiatives. Lead the way in industry discussions, participate in global conferences, and contribute to innovative solutions that drive the future of real estate. At Jones Lang LaSalle Incorporated, we don’t just offer jobs—we offer careers that make a difference. Join us in shaping the future of real estate, one innovation at a time.
Learn more about Jones Lang LaSalle Incorporated
Size
98,000 employees
Market Cap
$7.4 billion
Industry
Net Income
$402.5 million
Founded
1783
5 Year Trend
+8.3%
Revenue
$16.5 billion
NASDAQ

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