Operations Manager

Harvard Maintenance, Inc

$85K *
Miami, FL 33186In-Person
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bilingual skills preferred
  • Two years of janitorial industry experience
  • Strong knowledge of janitorial practices
  • Proficiency in Microsoft Office Suite
  • Excellent interpersonal and communication skills
  • Demonstrated project and program management abilities
  • Ability to multi-task in a high-pressure environment

Responsibilities

  • Lead and supervise cleaning teams
  • Ensure compliance with company policies and quality standards
  • Train staff on cleaning techniques and safety protocols
  • Manage inventory, supplies, and equipment
  • Resolve operational issues and handle emergencies
  • Support customer retention and pursue new business opportunities
  • Travel within assigned territory for operations oversight

Benefits

  • Medical insurance
  • Dental insurance
  • Life insurance
  • Long-term disability insurance
  • 401K Savings Plan
Full Job Description
A day in the life:

The primary focus of an Area Manager will be to service the existing business, both operationally and financially, while maintaining relationships with existing customers and developing new business where possible. This person will oversee janitorial operations across multiple buildings, ensuring exceptional service quality and client satisfaction. This leadership role involves managing site supervisors, coordinating staffing and training, conducting inspections, and implementing operational improvements.

What you'll do as an Exceptional Team Member

  • Lead and supervise cleaning teams, including cleaners and floor techs
  • Ensure compliance with company policies and quality standards
  • Train staff on cleaning techniques and safety protocols
  • Manage inventory, supplies, and equipment
  • Handle emergency responses and resolve operational issues
  • Support customer retention and develop new business opportunities
  • Estimate workloads and coordinate bids for new sites
  • Travel within assigned territory to oversee operations and quality control


What you'll need to be an Extraordinary Team Member

  • Bilingual skills preferred
  • Class A office janitorial experience preferred
  • Minimum of two (2) years of industry experience highly preferred
  • Ability to demonstrate expertise in industry concepts, practices, and procedures
  • Working knowledge of Microsoft Office Suite required
  • Strong planning skills with the ability to perform short- and long-range planning
  • Excellent interpersonal and communication skills
  • Excellent project and program management skills
  • Flexibility with hours and schedules required
  • Technical knowledge of all aspects of janitorial service delivery
  • Ability to multi-task in a high-pressure, fast-paced environment


Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan.

Our Salary & Wage Details

USD $85,000.00/Yr.

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