Operations Manager

Harvard Maintenance, Inc

$85K *
Miami, FL 33186In-Person
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years in the janitorial industry preferred
  • Bilingual skills are a plus
  • Experience with Class A office environments preferred
  • Proficiency in Microsoft Office Suite
  • Strong planning and project management capabilities

Responsibilities

  • Lead and supervise cleaning teams across multiple buildings
  • Ensure compliance with company policies and quality standards
  • Train staff on cleaning methods and safety protocols
  • Manage inventory and equipment for janitorial services
  • Handle emergencies and resolve operational challenges
  • Develop customer relationships and identify new business opportunities
  • Estimate workloads and coordinate bidding for new sites
  • Travel within the region for operational oversight

Benefits

  • Medical, dental, and life insurance
  • Long-term disability insurance
  • 401K Savings Plan
  • Supportive work environment
  • Opportunities for career advancement
Full Job Description
Position Objective

A day in the life:

The primary focus of an Area Manager will be to service the existing business, both operationally and financially, while maintaining relationships with existing customers and developing new business where possible. This person will oversee janitorial operations across multiple buildings, ensuring exceptional service quality and client satisfaction. This leadership role involves managing site supervisors, coordinating staffing and training, conducting inspections, and implementing operational improvements.

Essential Duties and Responsibilities

  • Lead and supervise cleaning teams, including cleaners and floor techs
  • Ensure compliance with company policies and quality standards
  • Train staff on cleaning techniques and safety protocols
  • Manage inventory, supplies, and equipment
  • Handle emergency responses and resolve operational issues
  • Support customer retention and develop new business opportunities
  • Estimate workloads and coordinate bids for new sites
  • Travel within assigned territory to oversee operations and quality control


Knowledge and Skill Requirements

  • Bilingual skills preferred
  • Class A office janitorial experience preferred
  • Minimum of two (2) years of industry experience highly preferred
  • Ability to demonstrate expertise in industry concepts, practices, and procedures
  • Working knowledge of Microsoft Office Suite required
  • Strong planning skills with the ability to perform short- and long-range planning
  • Excellent interpersonal and communication skills
  • Excellent project and program management skills
  • Flexibility with hours and schedules required
  • Technical knowledge of all aspects of janitorial service delivery
  • Ability to multi-task in a high-pressure, fast-paced environment


Compensation

Join our team of Extraordinary People committed to delivering Exceptional Service. Together, we'll redefine industry standards and create a workplace where your talent thrives. Discover your potential with Harvard Maintenance. Learn more about our company and culture, apply today and be part of something extraordinary.

www.harvardmaint.com

Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan.

Salary & Wage Details

USD $85,000.00/Yr.

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