Operations Manager

Chenega MIOS • $123K *
Chantilly, VA 20152In-Person
Education, Government & Non-Profit
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in IT, Computer Science, Cybersecurity, or a related field preferred.
  • 10+ years of experience in IT Operations within Federal Government environments.
  • 10+ years in a senior IT management role for Federal Government or DoD.
  • Experience leading technical operations teams in enterprise-scale environments.
  • DoD 8570.01-M IAM Level II certification required.
  • Active TS clearance required.
  • Ability to pass background and drug screening.

Responsibilities

  • Lead daily management and strategic direction of enterprise IT operations.
  • Oversee implementation of ITSM best practices for service delivery.
  • Manage operational performance in infrastructure, networks, and cybersecurity.
  • Establish objectives and performance metrics aligned with organizational goals.
  • Direct technical teams to maintain secure and reliable IT environments.
  • Monitor service levels and incident management processes.
  • Develop and implement operational policies and governance processes.

Benefits

  • Opportunity to lead operations in a mission-critical environment.
  • High visibility role supporting Federal Government and DoD missions.
  • Engagement with advanced IT service management practices.
  • Development of operational policies and governance processes.
  • Potential for continuous improvement initiatives.
Full Job Description
Overview

Are you an experienced IT leader passionate about driving operational excellence in mission-critical environments? We are seeking a highly skilled Operations Manager to lead and oversee enterprise IT operations supporting Federal Government and Department of Defense (DoD) missions.

 

** This position is contingent upon contract award ** 

Responsibilities
  • Lead the day-to-day management and strategic direction of enterprise IT operations and service delivery activities.
  • Oversee implementation and execution of Information Technology Service Management (ITSM) best practices to ensure efficient and effective service delivery.
  • Manage operational performance across infrastructure, systems administration, networks, cybersecurity, and customer support functions.
  • Establish operational objectives, priorities, and performance metrics aligned with customer and organizational goals.
  • Direct technical teams responsible for maintaining secure, reliable, and compliant IT environments.
  • Monitor service levels, system availability, incident response, change management, problem management, and continuous improvement initiatives.
  • Develop and implement operational policies, procedures, and governance processes.
  • Coordinate resources across multiple functional areas to support mission requirements and program objectives.
  • Ensure compliance with DoD cybersecurity requirements, RMF standards, information assurance policies, and applicable regulations.
  • Analyze operational risks and develop mitigation strategies to ensure continuity of operations.
  • Provide leadership in incident management, escalation resolution, and operational decision-making.
  • Other duties as assigned
Qualifications
  • Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Information Systems, Engineering, or related field preferred.
  • Minimum ten (10) years of demonstrated experience in IT Operations utilizing IT Service Management (ITSM) best practices within a Federal Government environment, preferably within the Department of Defense.
  • Minimum ten (10) years of demonstrated experience in a senior IT management role supporting Federal Government or DoD customers.
  • Demonstrated experience leading technical operations teams supporting enterprise-scale environments.
  • Current DoD 8570.01-M IAM Level II certification required.
  • Active TS clearance. 
  • Successfully pass background and drug screening

 

 Knowledge, Skills and Abilities:

  • Advanced knowledge of enterprise IT infrastructure, networking, cybersecurity, and systems engineering principles.
  • Strong leadership and people management capabilities.
  • Ability to provide technical oversight across multiple complex projects simultaneously.
  • Strong understanding of information assurance and cybersecurity frameworks.
  • Excellent analytical, organizational, and problem-solving skills.
Estimated Salary/WageUSD $123,594.56/Yr.

About Chenega MIOS

Chenega MIOS Careers

Joining Chenega MIOS offers a unique opportunity to become part of an exceptional team of professionals operating in a variety of fields. This company is renowned for its commitment to innovation, leadership, and professional growth, making it a prime choice for those looking to advance their careers.

Explore Job Opportunities

Chenega MIOS provides a plethora of job opportunities that cater to a diverse range of skills and interests. Each position at Chenega MIOS is designed to challenge team members while providing them with the tools to succeed. Prospective employees can expect to find themselves at the forefront of industry developments, working alongside seasoned professionals.

Experience the Culture and Benefits

Chenega MIOS is dedicated to fostering a workplace culture that values diversity and inclusion. Employees enjoy a comprehensive range of benefits designed to support both their professional and personal lives. From health and wellness programs to continuous learning and development opportunities, Chenega MIOS ensures that team members are well taken care of.

Internship Programs

For those beginning their career journey, Chenega MIOS offers internship programs that provide invaluable industry experience and exposure to real-world projects. Internships are a cornerstone of the company's commitment to nurturing new talent and equipping them with the necessary skills to excel.

Professional Growth and Development

Career advancement is a key focus at Chenega MIOS. Employees are encouraged to engage in ongoing professional development through workshops, seminars, and diversity training. The company supports career progression through leadership training programs that prepare individuals for future roles within the company.

Join the Team

Chenega MIOS is actively hiring and looking for individuals who are passionate, curious, and driven. Those interested in applying are encouraged to submit their resume and prepare for an interview process that values insight, experience, and a capacity for teamwork.

Networking and Innovation

At Chenega MIOS, networking and innovation go hand in hand. Employees are encouraged to collaborate across departments and utilize their unique perspectives to contribute to groundbreaking projects. This collaborative environment is integral to the company's success and helps foster a sense of community and shared purpose.

Stay Connected

Keep up to date with the latest from Chenega MIOS by exploring their Careers page for insights into the company's culture, upcoming job opportunities, and industry news. Personalize your experience by signing up for job alert emails tailored to your career preferences and discover the exciting and rewarding opportunities that await at Chenega MIOS.

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Learn more about Chenega MIOS
Industry
Education, Government & Non-Profit
* Ladders Estimates

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