DescriptionWHAT YOU’LL DO
The Operations Manager will effectively manage technical and financial operations for the project design, integration and service of audiovisual systems. Additionally, the Operations Manager will oversee internal activities including all engineering, CAD, programming, field engineering, shop activities, installation and repair services, on-going engineering project support, and project sign off. The Operations Manager will also supervise external activities including all outsourced or sub-contract work in support of project installation activities
Day-to-Day Responsibilities:
- Oversee budget for technical services department and make recommendations to General Manager for department needs
- Manage internal activities to support client expectations
- Mentor Level I, II and III technicians in absence of Installation Manager
- Ensure that labor expenditures do not exceed department budget
- Coordinate with Installation Manager as needed to secure necessary headcount for installation jobs
- Manage internal activities that support client training
- Facilitate field testing of integrated systems and train clients on how to adequately use the product
- Act as the customer liaison in absence of Project Manager
- Create and maintain project related documentation in accordance with company guidelines
- Maintain scheduling and resources for the department
WHAT WE’RE LOOKING FOR
Must Haves:
- Minimum of a high school diploma or equivalent is required.
- Minimum 4 years of Management experience in similar or related field
- Demonstrated knowledge interpreting and managing (work-in-progress, WIT) reports
- Excellent PC skills, proficient in Microsoft applications including Microsoft Project
- Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL Driving Privileges standards
Nice-to-Haves:
- Bachelor’s degree in Accounting, Finance, Business or related field is preferred
- Experience in the AV industry is preferred
- CTS General certification preferred
- Ability to manage a 10 million dollar budget is a plus
- Ability to read and interpret electronic schematics and architectural blueprints preferred
- Experience operating in a complex matrix business environment is desirable
Items to Consider:
- Work hours may vary based on client requirements and may include travel to various locations in support of the account
WHY YOU’LL LIKE WORKING HERE
- Medical benefits, including vision and dental
- Paid holidays, sick days, and personal days
- Enjoyable and dynamic company culture
- Training and professional development opportunities
Pay Type
Min Base
Max Base
Base Salary + Incentive Plan
$135k
$175k
Competitive base salary plus earning potential through a performance-based incentive plan designed to reward results and high achievement.
