Operations Manager, ACO

UHS$80K — $110K *
Reno, NV 89502In-Person
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business or Health Care; MBA or a master's in public health preferred, or 7+ years in value-based care management.
  • 5+ years of program management experience in ACOs, provider networks, contracting, and managed care operations.
  • Experience building and maintaining relationships with customers and ACO providers.
  • Strong verbal and written communication skills in English.
  • Proven ability to convey goals and engage effectively with stakeholders.
  • Excellent interpersonal skills with a proven track record in multitasking and project management.
  • Self-motivated with a results-oriented approach.

Responsibilities

  • Manage all aspects of project progress, ensuring timely and budget-compliant completion.
  • Coordinate project activities and track progress with regular status reports.
  • Deliver on project requirements and commitments efficiently.
  • Prepare and communicate project status and risk to management.
  • Identify growth opportunities for existing and new ACOs.
  • Exhibit adaptive leadership, promoting innovation and prioritizing tasks.
  • Oversee planning and execution of ACO programs, ensuring timely deliverables.

Benefits

  • Loan Forgiveness Program for eligible employees.
  • Challenging and rewarding work environment offering career growth.
  • Competitive compensation with generous paid time off.
  • Comprehensive medical, dental, vision, and prescription drug plans.
  • 401(K) plan with company match and discounted stock options.
  • SoFi Student Loan Refinancing Program available.
  • Career development opportunities across UHS and its vast subsidiaries.
Full Job Description
Responsibilities

The Accountable Care Organization (ACO) Operations Manager is part of a multi-faceted team which is committed to improving healthcare outcomes and successful execution for ACO.

This position requires a strong project management experience, exceptional communication and presentation skills necessary to conduct presentations and lead ACO meetings.

The ACO Operations Manager will report to the Regional Director of ACO Development.

Duties and Responsibilities:
  • Manages all aspects of each project to ensure projects progress on schedule and within budget.
  • Coordinate project activities, tracks project progress, and provides regular status reporting
  • Delivers and executes on all agreed to requirements and commitments.
  • Prepares reports and communicates project status and risk to project management leaderships.
  • Identify and pursue growth opportunities for existing ACO's, as well as new ACO development prospects.
  • Exhibits effective, adaptive leadership style that promotes innovation and establishes work priorities. Consistently demonstrates ability to act and react swiftly to challenges
  • Oversees the planning and execution of ACOs programs to ensure that deliverables are completed on time and within budget
  • Promotes ACO related activities, drive provider accountability and create alliances with community partners.
  • Improves ACO overall and market key performance indicators (KPI's)
  • Manages the demands across multiple ACOs and geographical environments.
  • Communicates and provides reports to key stakeholders to ensure projects are aligned with the goals and objectives of the business.
  • Ensure timely and accurate sizing of projects to include development of goals and objectives, identification of resource requirements and timing.
  • Utilities strong project management methodologies and procedures of leading, documenting and executing assigned programs.
  • Continuously improves all processes and services that support the care of our members/customers.
  • Fosters teamwork, personal responsibilities, innovation, trust and communication throughout the organization
  • Utilizes internal and external resources effectively and efficiently.
  • Utilizes interpersonal communication techniques that achieve acceptable responses.
  • Performs other duties as assigned by the Chief Operating Officer

Benefit Highlights:
  • Loan Forgiveness Program
  • Challenging and rewarding work environment
  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
  • SoFi Student Loan Refinancing Program
  • Career development opportunities within UHS and its 300+ Subsidiaries! • More information is available on our Benefits Guest Website: benefits.uhsguest.com

Qualifications

Qualification and Requirements:
  • Bachelor's degree in business or related Health Care degree, MBA or master's in public health, OR 7+ years of experience in management in value-based care.
  • 5+ years of Program Management experience working within the ACOs, provider networks, contracting, and managed care operations.
  • Working experience of creating and maintain customer and ACO provider relationships, engagement, and buy-in.
  • Ability to effectively communicate in English, both verbally and in writing.
  • Ability to convey goals and objectives clearly and in a compelling manager; listen effectively and clarify as needed.
  • Confidence in decision-making.
  • Excellent interpersonal skills, oral and written communication skills, with the ability to manage projects and multiple priorities at the same time
  • Self-motivated and able to provide results with minimal supervision.
  • Experience in managing multiple projects and reporting's.
  • Able to regularly travel to the Company's offices and ACO's sites

About UHS

UHS Careers

Joining UHS presents an unparalleled opportunity to become part of a leading team of healthcare professionals dedicated to making a difference. UHS, known for its commitment to innovation and leadership in the healthcare sector, offers a variety of job opportunities that cater to a diverse range of skills and experiences.

Explore Job Opportunities

UHS is actively hiring and offers a wide array of positions, from clinical roles to administrative support. Each position at UHS is designed to challenge team members while providing meaningful service to the community. Explore the current job openings and find a career path that suits professional aspirations and skills.

Internship Programs

UHS provides robust internship programs that offer hands-on experience in the healthcare industry. Internships are a cornerstone of professional development, giving participants a chance to deepen practical skills in a real-world setting. These programs are tailored to foster growth and prepare interns for a full-time position within the company.

Professional Growth and Development

UHS believes in nurturing the career growth of its team members through comprehensive professional development programs. These include leadership training, diversity training, and continuous education in the latest healthcare practices, ensuring that every team member has the opportunity to advance their career.

Benefits and Culture

Employment at UHS comes with competitive benefits designed to support the health, well-being, and financial security of each team member and their families. The company culture at UHS is built on a foundation of respect and inclusion, where diversity is celebrated and every voice is heard.

Networking and Innovation

UHS encourages a culture of innovation where team members are motivated to bring forward ideas that drive improvement and efficiency. Networking within the company is supported through various events and internal platforms, helping team members to connect, share insights, and collaborate on projects.

Applying for a Position

To apply for a position at UHS, candidates should prepare their resume to highlight relevant experience and skills. The interview process at UHS is thorough, aiming to assess not only the professional qualifications but also the alignment with the company’s values and culture. Interested candidates can visit the UHS Careers page to submit an application and learn more about the hiring process.

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