Operations Manager 2, Multi-Service

Sodexo

$75K — $95K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent operations management experience.
  • 5 years of management experience in relevant fields.
  • 3 years of experience in facilities or food services operations.
  • Strong project coordination and organizational skills.
  • Demonstrated leadership experience focused on customer service and team development.

Responsibilities

  • Coordinate conference support operations and ensure event spaces are ready for functions.
  • Manage temporary labor, furniture moves, and contractor scheduling.
  • Lead site safety program and ensure compliance with safety standards.
  • Support vendor management and operational planning for a seamless workplace.
  • Assist with P&L management and operational reporting.
  • Lead and develop a team of front desk staff and porters, promoting service excellence.

Benefits

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement
Full Job Description
Role Overview

Sodexo is seeking an Operations Manager 2 - Multi-Service to support a Corporate Services client at an office and event center in Culver City, CA. This role is responsible for coordinating conference support operations to ensure meeting and event spaces are properly prepared, maintained, and restored while delivering an exceptional workplace experience. Working closely with on-site teams, the Operations Manager will oversee event setups and breakdowns, temporary labor, furniture moves, and contractor scheduling, while supporting facilities management, environmental services, and Sodexo's safety program. The successful candidate will also assist with budget management, manage all vendor coordination, and daily operations while leading a team of front desk staff and porters. This role is ideal for a highly organized operations leader who thrives in a fast-paced, customer-focused environment.

Corporate Services

Sodexo provides our corporate service partners with a diverse range of food services and integrated facilities management possibilities. From restaurants to delivery options, to streamlined operations and cutting-edge technology, Sodexo creates a safe, vibrant, and eco-friendly workplace.

What You'll Do

  • Coordinate conference support operations, ensuring event spaces are properly set up, reset, and ready for client functions.
  • Manage temporary labor, furniture moves, contractor scheduling, and support daily facilities and environmental services operations.
  • Lead Sodexo's site safety program and ensure compliance with company and client safety standards.
  • Support vendor management, contracted services, and operational planning to deliver a seamless workplace experience.
  • Assist with P&L management, operational reporting, and continuous improvement initiatives.
  • Lead and develop a team of six employees, including front desk staff and porters, while fostering a culture of service excellence.


What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

  • Bachelor's degree or equivalent combination of education and operations management experience.
  • Experience leading multi-service operations within corporate offices, conference centers, hospitality, or facilities management environments.
  • Strong organizational and project coordination skills with experience managing event support, contractors, vendors, and temporary labor.
  • Demonstrated leadership experience with a focus on team development, customer service, and operational excellence.
  • Financial acumen with experience supporting budgets, vendor contracts, and operational performance.
  • Excellent communication and stakeholder management skills with the ability to build strong client relationships and manage multiple priorities simultaneously.


Qualifications & Requirements

Minimum Education Requirement - Bachelor's Degree or equivalent experience
Minimum Management Experience - 5 years
Minimum Functional Experience - 3 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services

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