As an Operations Excellence Business Partner, you will be responsible for identifying, analyzing, and optimizing business processes to enhance efficiency, reduce costs, and improve overall performance. You will work closely with cross-functional teams to implement process improvements, streamline workflows, and drive a culture of operations excellence throughout the organization.

Location & Travel:

This position is remote based and can be located anywhere in the continental US. Up to 50% travel expected.

Compensation:
The base salary range for this position is $120,000 - $135,000 annually, plus a 30% bonus opportunity. Please note that the base salary will vary based on geographic location, market conditions, and the candidate's experience.

Primary Job Accountabilities:

• Conduct thorough assessments of current business processes to identify areas for improvement and optimization.
• Develop and implement strategies to streamline workflows, eliminate waste, and enhance productivity.
• Collaborate with stakeholders across departments to gather input, analyze data, and identify opportunities for process improvement.
• Lead or support cross-functional teams in implementing process changes and monitoring progress towards operational goals.
• Develop and maintain process documentation, standard operating procedures (SOPs), and training materials.
• Utilize continuous improvement methodologies such as Lean Six Sigma to drive operational excellence initiatives.
• Monitor key performance indicators (KPIs) to measure the impact of process improvements and identify further optimization opportunities.
• Provide training and guidance to employees on best practices for process improvement and operational excellence.
• Stay abreast of industry trends and emerging technologies to recommend innovative solutions for operational challenges.
• Develop collaborative and supportive relationships with internal business partners.

Minimum Qualifications:

• 7+ years of direct or indirect leadership of people or process
• Proven experience in process improvement, operational excellence, or related roles.
• Strong analytical skills with the ability to analyze complex data and identify actionable insights.
• Proficiency in continuous improvement methodologies such as Lean Six Sigma or Kaizen preferred.
• Must have the ability to develop people and build effective teams.
• Has the ability to develop successful strategic initiatives and gain approval for some from Executive Management.
• Excellent communication and interpersonal skills with the ability to collaborate effectively across all levels of the organization.
• Strong problem-solving skills and a proactive, result-oriented mindset.
• The ability to adapt to changing priorities and thrive in a fast-paced, dynamic environment.
• Must be comfortable with diversity and respectful of a wide range of experiences and backgrounds. Ability to develop, support and maintain a diverse work culture.
• % of Time Traveling 50%

Preferred Qualifications:

• Service industry experience
• Multi-location management
• Salesforce experience
• Certification in Lean Six Sigma or other relevant professional certifications.
• Project Management experience including the ability to manage multiple projects simultaneously and meet deadlines.
• Bachelor’s degree