A successful medical practice certainly includes a top-notch medical staff but it starts with a core group of business professionals that handle finances, compliance, recruiting and other operations tasks. Our Operations Director manages these day-to-day operations while also planning for future needs - assisting in growth acquisition and strategic planning. It’s a job with a lot of hats and one that requires a strong personality to wear them.
Direct strategic and operational planning to achieve clinical, financial, service and people excellence.
Direct the design and implementation of policies and procedures for all administrative areas within the medical group, to enhance operational effectiveness while emphasizing cost containment, high performance, and high-quality patient care.
Act as a liaison between FPN and Franciscan service line administration, hospital staff and/or FA personnel to support the establishment of new practices, relocation of existing practices and/or the addition of new sites, physicians and/or providers.
Ensure all practice and program initiatives, activities and facilities adhere to all applicable corporate, safety, regulatory and accreditation standards, policies and procedures.
Partner with Quality, to assure excellent patient experience and safety, in accordance with all policies and procedures.
Build and maintain relationships with other practices and departments.
Create and sustain a culture in the practice that reflects the Franciscan Mission and Values.
Supervise managers or supervisors within one or multiple departments, and manage the performance of individuals through ongoing coaching, feedback and development to motivate, engage and drive a high performing team.
Develop and manage one or multiple departmental budgets, including making budget allocations, approving expenditures, and ensuring expenses are within budget.
