Guidehouse

Operations Coordinator

Guidehouse$74K — $124K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree.
  • Minimum of 5 years of experience in administrative or program support services within a Federal or biomedical research environment.
  • Experience supporting scientists in research settings.
  • Expertise in administrative functions including travel and procurement coordination.
  • HR process support, including onboarding and personnel actions.
  • Familiarity with government travel orders and managing high-volume workflows.
  • Proficiency with Microsoft Office Suite and government systems like Concur.

Responsibilities

  • Provide comprehensive administrative and operational support for the NIDA.
  • Prepare and organize various administrative documents such as reports and travel itineraries.
  • Support daily office operations and workflow coordination.
  • Coordinate logistics for meetings and prepare necessary materials.
  • Produce communication products, including newsletters and internal communications.
  • Assist with HR support such as onboarding and compliance documentation.
  • Maintain databases and ensure accurate record-keeping.

Benefits

  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Parental Leave
  • 401(k) Retirement Plan
  • Tuition Reimbursement and Learning Opportunities
  • Short-Term & Long-Term Disability
  • Employee Assistance Program
Full Job Description

Job Family:

Administrative Services (Digital)


Travel Required:

None


Clearance Required:

Ability to Obtain Public Trust

What You Will Do:

We are looking for an Operations Coordinator to provide comprehensive administrative, operational, and programmatic support to the National Institute on Drug Abuse (NIDA). This position is a full-time role located in Baltimore, Maryland, with partial telework eligibility.

  • Provide high-quality administrative, operational, and program support to enable NIDA to execute its biomedical research mission efficiently.

  • Prepare and coordinate administrative documentation including travel, correspondence, reports, and forms.

  • Support daily office operations, workflow coordination, and timekeeping activities.

  • Coordinate meetings, events, and logistics, including virtual platforms, and prepare agendas and meeting materials.

  • Produce and maintain communication products such as websites, newsletters, and internal/external communications.

  • Provide personnel and HR support including onboarding, personnel actions, and compliance with HR documentation requirements.

  • Maintain SOPs and guidance documents and provide support on administrative policies.

  • Serve as a liaison across program and administrative offices to ensure coordination and communication.

  • Maintain databases, tracking systems, and records; ensure proper documentation, filing, and retrieval.

  • Generate reports, analytical summaries, and data tracking outputs including budget and personnel analysis.

  • Process procurement requests, track orders, and maintain inventory and property records.

  • Support special projects, research activities, and strategic planning initiatives.

  • Analyze workflows, identify inefficiencies, and recommend process improvements.

  • Support committee activities (e.g., IRPAC and ACUC), including documentation and coordination.

  • Deliver timely, accurate reporting, invoices, and required program deliverables.

What You Will Need:

  • Bachelor’s degree.

  • A minimum of FIVE (5) years of experience providing administrative or program support services in a Federal or biomedical research environment.

  • Experience supporting scientists or staff within an intramural research or biomedical setting.

  • Coordination of administrative functions including travel preparation, procurement, and records management.

  • Support for HR processes such as onboarding, personnel actions, and trainee integration.

  • Preparation of Official Government Travel orders and management of high-volume administrative workflows.

  • Management of procurement actions, tracking systems, and operational support functions.

  • Ability to manage multiple priorities and perform sensitive administrative duties with accuracy and professionalism.

  • Strong communication skills and ability to coordinate across multiple offices and stakeholders.

  • Proficiency with Microsoft Office Suite, SharePoint, and federal systems such as Concur or ITAS.

  • Ability to work both independently and collaboratively to maintain continuity of operations.

  • Must be able to obtain and maintain a Federal or DoD “public trust”; candidates must receive approved adjudication prior to onboarding with Guidehouse. Candidates with an active public trust or suitability are preferred.

What Would Be Nice To Have:

  • Experience supporting NIH or HHS programs and administrative environments.

  • Familiarity with NIH systems, policies, and procedures.

The annual salary range for this position is $74,000.00-$124,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.


What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

  • Medical, Rx, Dental & Vision Insurance

  • Personal and Family Sick Time & Company Paid Holidays

  • Parental Leave

  • 401(k) Retirement Plan

  • Group Term Life and Travel Assistance

  • Voluntary Life and AD&D Insurance

  • Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts

  • Transit and Parking Commuter Benefits

  • Short-Term & Long-Term Disability

  • Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities

  • Employee Referral Program

  • Corporate Sponsored Events & Community Outreach

  • Care.com annual membership

  • Employee Assistance Program

  • Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)

  • Position may be eligible for a discretionary variable incentive bonus

About Guidehouse

Guidehouse is a management consulting firm headquartered in Washington, D.C. The firm provides consulting services to clients in the public and commercial sectors, with a focus on energy, financial services, healthcare, national security, and aerospace and defense. Guidehouse was founded in 2018 as a spin-off from PwC. The firm has over 7,000 employees and operates in more than 50 locations worldwide.
Learn more about Guidehouse
Size
8,000 employees
Industry
Founded
2018

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