Appcast

Operations Center Deputy Director

Appcast$134K — $241K *
Aerospace & Defense
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in supply chain management, Logistics, Transportation, or related field; master's degree a plus.
  • Minimum 7 years of relevant operations and logistics management experience.
  • At least 2 years in a supervisory or leadership role within the PACOM area of responsibility.
  • Experience supporting DoD/federal agencies in deployment, sustainment, or contingency support.
  • Proficiency with TMS, ERP, and logistics tools (e.g., SAP, Oracle, JDA).
  • Advanced Excel and data analysis skills; familiarity with visualization tools is an asset.
  • Current/active Secret clearance required.

Responsibilities

  • Assist the Director in managing operations center staff and daily activities.
  • Act as Director in their absence or as needed by leadership.
  • Support performance expectations and provide feedback to staff.
  • Oversee scheduling, shift coverage, and resource allocation.
  • Participate in recruitment, onboarding, and training of new team members.
  • Ensure compliance with organizational and PACOM directives.
  • Communicate with stakeholders about logistical requirements and statuses.
  • Draft and review reports and briefings for various levels of the organization.
  • Help develop KPIs, dashboards, and recommend process enhancements.
  • Identify risks and support associated mitigation strategies.
  • Coordinate logistics operations, including multi-modal transportation and supply chain management.
  • Manage vendor and contractor relationships for timely deliveries.
  • Support logistics during emergencies or contingency operations.
  • Collaborate with cross-functional teams in a multinational context.

Benefits

  • Medical, dental, and vision insurance.
  • Paid time off and flexible work schedules.
  • 401(k) plan with employer matching.
  • Life insurance and holiday benefits.
Full Job Description
Job Description:

Parsons is looking for an amazingly talented Operations Center Deputy Director to join our team! The Operations Center Deputy Director is a non-supervisory leader responsible for assisting the Director in managing the daily activities and performance of the operations center staff, with a focus on logistics and sustainment operations within the US Pacific Command (PACOM) area of responsibility. The Deputy Director provides direct supervision, coaching, and development to team members, fostering a high-performance culture and ensuring operational excellence in a dynamic, multinational environment

What You'll Be Doing
  • Assisting the Director in supervising and developing operations center managers, supervisors, and staff
  • The Deputy Director will act as Director in their absence, or when directed by Program Management Office leadership
  • Supporting the setting of performance expectations, conducting reviews, and providing feedback
  • Helping oversee staff scheduling, shift coverage, and resource allocation
  • Participating in recruitment, onboarding, and training for new staff
  • Ensuring compliance with organizational policies, PACOM directives, and regulatory requirements
  • Fostering a positive, high-performance work environment and stepping in as acting Director when required
  • Communicating clearly and proactively with internal and external stakeholders regarding requirements, constraints, and statuses
  • Drafting and reviewing concise reports, briefings, and correspondence for all levels of the organization
  • Assisting in the development and maintenance of KPIs, dashboards, and performance reports; recommending corrective actions and process enhancements
  • Identifying risks (security, schedule, regulatory, environmental) and supporting mitigation strategies and contingency plans
  • Supporting logistics operations, including supply chain management, transportation, inventory control, and distribution
  • Managing or coordinating multi-modal transportation (commercial air, military airlift, ocean, truckload/LTL, rail)
  • Coordinating with vendors, contractors, and allied partners for timely delivery and sustainment
  • Supporting logistics and sustainment efforts during emergencies or contingency operations
  • Collaborating with cross-functional and multi-cultural teams, including military, civilian, and international partners
  • Contributing to mission-critical operations that support US national security and international partnerships


What Skills You Bring
  • Bachelor's degree in supply chain management, Logistics, Transportation, or a related field (master's degree a plus) Equivalent military or industry experience may be considered
  • Minimum 7 years of relevant operations and logistics management experience
  • Ideal candidate will have at least 2 years in a supervisory or leadership role within the PACOM area of responsibility
  • Experience supporting DoW/DoD, federal agencies, or large program operations (deployment, sustainment, base operations, or contingency support)
  • Demonstrated experience with multi-modal transportation (commercial air, military airlift, ocean, truckload/LTL, rail)
  • Proficiency with TMS, ERP, and related logistics tools (eg, SAP, Oracle, JDA/Blue Yonder, MercuryGate, or similar)
  • Advanced skills in Excel and data analysis; familiarity with visualization tools (eg, Power BI, Tableau) is an asset
  • Ability to interpret contracts, tariffs, routing guides, and service agreements
  • Strong organizational skills and attention to detail; able to manage multiple movements and priorities simultaneously
  • Demonstrated ability to write clear, concise reports and correspondence; communicate effectively up and down the chain of command; proactively engage internal and external stakeholders
  • Strong supervisory, leadership, and conflict resolution skills
  • Experience with logistics management systems, operations center technologies, workforce management tools, and performance analytics
  • Must possess a current/active Secret clearance.


Desired Skills You'll Bring
  • Military experience in logistics, operations, or sustainment roles
  • Supervisory or management certifications (e.g., SHRM, Six Sigma, PMP); logistics or PACOM-related training or certifications
  • Problem-solving mindset with the ability to work under pressure and adapt to changing mission requirements
  • Ability to work effectively in cross-functional and multi-cultural teams, including military, civilian, and international partners
  • A desire to contribute directly to mission-critical operations that support US national security and international partners
  • Ability to work within a collaborative, fast-paced environment with opportunities to influence logistics strategy and innovation
  • Familiarity with PACOM operational protocols and regional considerations


Security Clearance Requirement:
An active Secret security clearance is required for this position.

This position is part of our Federal Solutions team.

Salary Range: $134,100.00 - $241,400.00

We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!

About Appcast

Appcast is a global leader in programmatic recruitment advertising technology. More than just a job board, Appcast?s programmatic recruitment advertising exchange connects employers and job seekers through real-time bidding and automatic job ad optimization. Appcast?s proprietary technology and advanced data analysis tools enable employers to source and hire top talent quickly, efficiently, and cost-effectively. Appcast is headquartered in Lebanon, New Hampshire, with offices in Boston, New York City, San Francisco, London, Manchester, and Budapest.
Learn more about Appcast
Size
200 employees
Industry
Founded
2014

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