Salary: $41.26 - $55.00 Hourly
Location : Salt Lake County, UT
Job Type: Full Time
Job Number: 45644
Agency: 410 Department of Corrections
Unit: 1431 DOC UDC-Records
Opening Date: 07/17/2025
Closing Date: 7/24/2025 11:59 PM Mountain
FLSA: Exempt
Recruiter: Staci Ditzer [email protected]
# of Openings: 1
Location: UDC Administrative Building 14717 Minute Man Drive Draper, UT
Schedule Code: B - Competitive Career Service - Employment in this position requires a probationary period.
Benefits: This position is eligible for a full benefits package. See benefits tab below for details.
EEO Statement: The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, dial 711 or TTY: 800-346-4128.

Job Description
If you have an understanding of continuous improvement methodologies and are excited to design and implement process improvements, the Utah Department of Corrections (UDC) wants you! The Administrative Operations and Quality team is seeking an Operations Analyst to support the agency as they strive to continually improve, maximize resource use, and create value. This role involves identifying and analyzing process improvement opportunities, establishing performance standards, communicating prioritized improvement options to leadership, and assisting staff in implementing process improvements.
Responsibilities

• Analyze process improvement opportunities and design improvement plans
• Gather insights into the efficiency of work systems and processes and measure the effectiveness of improvement efforts
• Support the schedule and execution of agency improvement initiatives to ensure projects are completed within established timelines
• Help establish and evaluate agency performance standards
• Review and support agency progress with process improvement implementation plans
• Assist in providing solutions to constraints on agency resources
• Create reports, memos, and data visualizations to communicate with stakeholders, including executive leadership, staff, and the public

Qualifications

• Ability to manage multiple complex projects and work flows simultaneously while maintaining a high level of attention to detail
• Knowledge of one or more operational improvement methodologies (e.g. Six Sigma, Lean Manufacturing, Statistical Process Controls, Theory of Constraints, Results Based Accountability)
• Practical experience approving processes, especially in a government setting
• Strong research, analytical, and quantitative skills
• Excellent interpersonal skills
• Ability to communicate information and ideas clearly in writing, visually, and verbally

Supplemental Information

• Must pass a thorough background investigation
• Risks found in potentially dangerous or unusual environmental stress situations, e.g. being subject to possible physical attack, etc.
• Typically, the employee may sit comfortably to perform the work; however there may be some walking, standing, bending, carrying light items, driving an automobile, etc. Special physical demands are not required to perform the work.

Benefits:
The State of Utah offers eligible employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for a detailed information page: To access a Total Compensation Calculator in Excel format click

FMLA General Notice:
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01

Do you have experience using a formal operational improvement methodology such as Six Sigma, Lean Manufacturing, or Statistical Process Controls?

• Yes
• No

02

From the options below, select the number of years of experience you have applying operational improvement principles to organizations' systems and processes.

• None
• Less than One Year
• One to Three Years
• More than Three Years

03

In the space below, briefly describe one or more specific examples of when you have applied continuous improvement principles to an organization's systems or processes.
04

In the space below, briefly describe your experience managing multiple complex projects or workflows simultaneously.
05

Please indicate how you heard about this specific job posting.

• State of Utah job site (www.governmentjobs.com/careers/utah)
• Referred by a Friend or Family
• Indeed
• Other External Job Board or Site
• LinkedIn
• Social Media (Facebook, Twitter, etc.)
• DWS job website (www.jobs.utah.gov)
• Advertisement (Digital Ad, Billboard, Print, etc.)
• Professional Network (Association, Membership, Work Colleague)
• University Network (Handshake, School Job Board, Career Center, etc.)
• Contacted by a Recruiter
• Career or Job Fair
• Internship
• Interviewed for different position
• Internal communications (Agency/Division, etc.)
• Other (not listed above)

Required Question