TeleTech

Operational Technology AI Engineer

TeleTech$86K — $198K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in AI and ML engineering, software engineering, data science, or cybersecurity engineering
  • Experience developing applications using Python
  • Experience with machine learning, Large Language Models, or generative AI technologies
  • Experience analyzing data from various structured and unstructured sources
  • Ability to develop prototypes and translate technical concepts into operational capabilities
  • Bachelor's degree in Computer Science, Engineering, Cybersecurity, Data Science, or Artificial Intelligence

Responsibilities

  • Design and develop AI and ML capabilities for Operational Technology and cyber-physical systems
  • Analyze OT data sources to identify automation opportunities
  • Develop machine learning models and AI-enabled tools tailored to OT environments
  • Collaborate with OT engineers and cybersecurity specialists to deploy capabilities
  • Evaluate the application of emerging AI technologies in secure environments
  • Prototype and implement AI automation for improved asset visibility and threat detection

Benefits

  • Health, life, and disability insurance
  • Financial and retirement benefits
  • Paid leave and professional development opportunities
  • Tuition assistance and work-life balance programs
  • Employee recognition awards for exceptional performance
Full Job Description
Operational Technology AI Engineer The Opportunity: As a cyber warfare engineer, you know how critical it is to stay ahead of evolving threats by identifying and exploiting vulnerabilities before adversaries can. At Booz Allen, you'll bring that expertise to a mission-focused team where you'll design, develop, and prototype Artificial Intelligence and Machine Learning capabilities specifically for Operational Technology (OT), Industrial Control Systems (ICS), and cyber-physical environments. Work at the intersection of AI, cybersecurity, and operational systems to develop new capabilities that improve OT asset visibility, threat detection, vulnerability analysis, anomaly detection, incident response, and operator decision-making. Analyze OT data sources, including network telemetry, asset inventories, logs, sensor data, process data, threat intelligence, and security alerts to identify opportunities for AI-enabled automation and analytics. Develop and evaluate machine learning models, AI agents, retrieval-augmented generation capabilities, and other AI-enabled tools designed around the unique safety, availability, latency, and mission requirements of OT environments. Partner with OT engineers, cybersecurity specialists, data scientists, and mission stakeholders to move concepts from research and prototypes into deployable capabilities. Evaluate emerging AI technologies and determine how they can be securely applied within on-premises, air-gapped, disconnected, intermittent, and bandwidth-limited environments. This is your opportunity to help advance national security through cutting-edge cyber capabilities. Join us. The world can't wait. You Have: • 3+ years of experience in AI and ML engineering, software engineering, data science, or cybersecurity engineering • Experience developing applications using Python • Experience with machine learning, Large Language Models, AI agents, or generative AI technologies • Experience integrating and analyzing data from multiple structured and unstructured sources • Knowledge of cybersecurity concepts, network security, and threat detection • Ability to develop prototypes and translate technical concepts into operational capabilities • Ability to obtain a Secret clearance • Bachelor's degree in Computer Science, Engineering, Cybersecurity, Data Science, or Artificial Intelligence Nice If You Have: • Experience with Operational Technology, Industrial Control Systems, SCADA, cyber-physical systems, or embedded systems • Experience analyzing OT network traffic, industrial protocols, telemetry, sensor data, or process data • Experience developing AI-enabled cybersecurity capabilities such as anomaly detection, threat hunting, vulnerability prioritization, or automated response • Experience with Retrieval-Augmented Generation (RAG), agentic AI, vector databases, knowledge graphs, or AI orchestration frameworks • Experience deploying AI capabilities to edge, on-premises, air-gapped, or resource-constrained environments • Experience with cloud and container technologies, including Kubernetes and Docker • Knowledge of Purdue Model architectures and industrial protocols such as Modbus, DNP3, OPC UA, BACnet, or EtherNet/IP • Knowledge of AI security, model security, and secure AI development • Top Secret clearance Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Candidate AI Usage Policy AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided. Work Model Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings. • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility. • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
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