Masco Corporation

Onsite Technology Support

Masco Corporation$62K — $98K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Exceptional knowledge of computer hardware including desktops and laptops.
  • Minimum of 5 years of relevant IT support or endpoint management experience.
  • Industry-related certifications preferred (A+, Network+, MTA, MCTS).
  • Strong knowledge of Microsoft Windows 10/11 and Windows Server.
  • Hands-on experience with Microsoft Endpoint Configuration Manager (SCCM) and Intune.
  • Solid understanding of endpoint technologies and security solutions.
  • Excellent troubleshooting and communication skills.

Responsibilities

  • Identify, evaluate, and recommend innovative methods and technology solutions.
  • Analyze emerging technologies for their impact on plant operations.
  • Design, build, and support endpoint technology solutions.
  • Collaborate with IT teams for optimizing endpoint technologies.
  • Assess and improve endpoint performance for user experience.
  • Develop troubleshooting procedures and conduct root cause analysis.
  • Train IT support teams and end-users on endpoint technologies.

Benefits

  • Opportunity to work on the manufacturing floor with hands-on technology solutions.
  • Involvement in advancing automation and digitization in plant operations.
  • Collaboration with IT and operations teams to drive efficiency.
  • Direct impact on improving processes and system performance.
Full Job Description
We are seeking an Onsite IT Endpoint Specialist to partner with our plant operations teams in driving efficiency and innovation on the manufacturing floor. In this role, you will design, implement, and support technology solutions that improve processes, enhance system performance, and enable smarter ways of working. From researching cost-effective tools and best practices to providing hands-on support for hardware, software, and mobile devices, you will play a key role in ensuring our operations run smoothly while advancing automation and digitization across the plant.

Responsibilities
  • Apply research skills to identify, evaluate, and recommend innovative methods and solutions to complex business needs.
  • Stay knowledgeable of emerging technologies, analyzing their potential impact and benefits for plant operations.
  • Design, build, configure, deploy, and support endpoint technology solutions across hardware, software, and mobile devices.
  • Provide endpoint application support and collaborate with IT teams to deploy, configure, manage, and optimize endpoint technologies (e.g., SCCM, Intune, MDM).
  • Continuously assess endpoint performance for scalability, reliability, and user experience; implement improvements as needed.
  • Develop and document troubleshooting procedures; conduct root cause analysis and implement preventative measures.
  • Address endpoint-related integration challenges by partnering with IT teams and stakeholders.
  • Provide training and knowledge transfer to IT support teams and end-users.
  • Act as a subject matter expert for endpoint technologies, advising on best practices and solutions.
  • Lead the implementation of endpoint solutions, ensuring seamless integration with existing infrastructure.
  • Manage application and patch deployment to ensure compliance, security, and operational resilience.


Qualifications
  • Exceptional knowledge of computer hardware, including desktops, laptops, handheld scanners, printers, and related devices.
  • Minimum of 5 years of relevant IT support or endpoint management experience.
  • Industry-related certifications preferred (A+, Network+, MTA, MCTS).
  • Strong knowledge of Microsoft Windows 10/11, Windows Server, TCP/IP, and endpoint virtualization platforms.
  • Hands-on experience with Microsoft Endpoint Configuration Manager (SCCM), Intune, and application packaging/deployment.
  • Solid understanding of endpoint technologies, device management, and security solutions.
  • Familiarity with mobile device management (MDM) solutions and enterprise imaging/deployment practices.
  • Excellent troubleshooting, communication, and customer service skills with proven ability to work independently in fast-paced environments.
  • Experience in manufacturing or plant floor support is a strong plus.


Other Considerations:

This role will be based onsite in our Santa Ana, CA location.

Company: Brasstech

Full time

Hiring Range: $30.10 - $47.30 USD

Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.

About Masco Corporation

Masco is also a leading provider of a variety of installed products and services, including insulation, for homebuilders. When it comes to our products and services, the reputation for quality, innovation, value, and performance is unparalleled.

Masco Corporation Careers

Join the dynamic team at Masco Corporation, a global leader in the design, manufacture, and distribution of branded home improvement and building products. Our commitment to innovation, quality, and service sets us apart in the industry. At Masco Corporation, we offer more than just job opportunities; we provide a platform for professional growth and personal development.

Work You’ll Do

Embark on a career with Masco Corporation and contribute to our mission of delivering top-tier products to the global market. Our diverse team of professionals is dedicated to fostering a culture of innovation, leadership, and continuous improvement. Whether you're looking for a position in engineering, marketing, sales, or manufacturing, Masco Corporation offers a variety of employment opportunities to enhance your career trajectory.

Innovate and Lead

At Masco Corporation, every team member is encouraged to think innovatively and lead projects that challenge the status quo. With a strong emphasis on leadership development and diversity training, we ensure that our employees are equipped to make significant contributions to our industry and community.

Grow and Develop

Invest in your future with Masco Corporation’s comprehensive benefits package and career development programs. From mentorship and networking opportunities to professional development workshops, we support your growth every step of the way. Our leadership is committed to providing you with the resources and training you need to excel in your career and adapt to the evolving marketplace.

Be Part of Our Team

Experience the power of teamwork and collaboration at Masco Corporation. Our inclusive culture welcomes professionals from all backgrounds, fostering a workplace where diversity and innovation thrive. Join us and be part of a team that values your skills and perspectives.

Explore Job Opportunities

Start your journey with Masco Corporation by exploring our wide range of job opportunities. From internships for budding professionals to full-time positions for seasoned experts, we are constantly hiring talented individuals who are passionate about building a rewarding career.

Prepare for Your Interview

Ready to join Masco Corporation? Prepare your resume and sharpen your interview skills to become part of a company that’s dedicated to your professional success. Our hiring process is designed to identify and recruit the most dedicated and innovative professionals in the industry.

Stay Connected

Keep up to date with the latest at Masco Corporation by following our careers blog. Gain insider perspectives and industry-leading insights that can help you navigate your professional journey effectively.

Join Our Team

Search open positions that match your skills and interests. At Masco Corporation, we look for passionate, curious, creative, and solution-driven team players. Explore the exciting and rewarding career opportunities that await you at Masco Corporation.

Masco Corporation – Where Careers Grow

At Masco Corporation, we don’t just offer jobs; we offer career paths that encourage continuous personal and professional growth. Join us and discover how your talents can flourish in a supportive and dynamic environment.
Learn more about Masco Corporation
Size
20,000 employees
Market Cap
$10.6 billion
Industry
Net Income
$1.2 billion
Founded
1929
5 Year Trend
+2.6%
Revenue
$7.1 billion
NASDAQ

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