Job Summary and QualificationsThe Oncology Outpatient Supervisor is responsible for the operations of the assigned departments, including education and supervision of staff that provide direct and indirect patient care on their assigned unit. The Supervisor manages financial aspects of the assigned unit(s), including but not limited to use of hours, equipment, and supplies. The Supervisor coordinates department workflow processes to ensure patients receive quality care from all departments and that resources are efficiently utilized. The Supervisor leads and participates in department and hospital-wide Performance Improvement activities. The Supervisor monitors and seeks assistance when needed for the assigned units' issues especially regarding ethical and legal concerns.
What you will do in this role:- Develop performance plans, identify performance issues, and manage performance and career development
- Approve and contribute to in-service education programs for assigned staff
- Coordinate the educational activities of staff; communicate new/revised protocols, guidelines, and standards to assigned staff as changes occur
- Manage and coordinate the activities of Nursing and Support Staff of assigned units to ensure patient care is provided in accordance with the established standards and legal requirements
- Ensure that continuity of care is maintained within established business hours.
- Ensure appropriate staffing is provided for all shifts of operation for responsible unis.
- Monitor, evaluate, and modify staffing patterns in order to properly utilize assigned staff to provide patient care in assigned areas; prepare and modify work schedules as needed to ensure adequate coverage of all shifts; approve paid time off, sick time, and leave of absence requirements for assigned staff.
- Coordinate quality activities for assigned areas; ensure that unit standards and monitoring procedures are consistent with the goals and objectives of facility's quality programs.
- Perform daily rounding to ensure patient satisfaction criteria are being met and to monitor and evaluate employee performance.
- Investigate, resolve, and document the resolution of complaints or incidents
- Communicate with various departments to coordinate services, resolve operational issues, and improve quality of patient care.
- Provide input into and manage budget/financial operations for areas of responsibility.
- Continuously review processes for operational improvement and efficiency.
- Support the facility's Standards of Performance and ICARE values.
- Act as a liaison to/for medical staff caring for patients on assigned units.
- Successfully complete annual reviews and competencies on all employees.
What qualifications you will need:- Current licensure as a Registered Nurse (RN) in the state of Tennessee or compact state required.
- 2+ years of demonstrated leadership experience required.
- 4+ years of clinical experience required.
- Bachelor's Degree in Nursing required; Masters preferred.
- ONS Chemotherapy/Biotherapy certification preferred at hire or required within 1 year of hire.
- Current BLS required.
- Certification in area of specialty preferred at hire or required within 18 months of hire (OCN or AOCN, or TCTCN).
TriStar Centennial Medical Center is a 740+ bed comprehensive facility. We offer medical and surgical programs. These include behavioral health and 24-hour emergency. These also include heart and vascular and imaging. These also include neurosciences, oncology, orthopedics, pediatrics, rehabilitation, sleep disorder, and women's services. We are an affiliate of TriStar Health. TriStar Centennial Medical Center is a 43-acre campus. We are home to TriStar Centennial Heart & Vascular Center. We are home to TriStar Centennial Women's Hospital. Our campus includes The Children's Hospital at TriStar Centennial, Sarah Cannon Cancer Institute at TriStar Centennial Medical Center, TriStar Centennial Advanced Joint Replacement Institute and TriStar Centennial Parthenon Pavilion.
"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
Become a leader with an organization that invests in your career while giving to the community. We are seeking distinguished applicants for our Oncology Nurse Supervisor opening. Help HCA Healthcare create healthier tomorrows for patients and communities.
