Site Team Manager - FireAt Johnson Controls, we help customers create safer, smarter, and more sustainable buildings through fire protection, life safety, and building technologies. In this site-based role, you will lead day-to-day operations and maintenance activity for critical fire systems and help ensure service is delivered safely, reliably, and on time.
You will work closely with customers, subcontractors, and internal field teams to keep planned work on track, resolve site issues efficiently, and maintain clear visibility of service delivery across the site.
Role OverviewThis is a hands-on leadership role focused on on-site operations and maintenance for fire protection systems. You will coordinate the team, manage service activity, and support the delivery of preventative maintenance, demand maintenance, inspections, testing, commissioning, and remedial works across the site.
What you'll do- Oversee on-site activity for fire protection systems and coordinate the daily work of the team.
- Plan and prioritize preventative maintenance, demand maintenance, service visits, inspections, and follow-up actions.
- Act as a main point of contact for customers, subcontractors, vendors, and internal teams on site.
- Monitor work orders, site progress, and documentation through CMMS and service software.
- Support inspection, testing, commissioning, troubleshooting, and remedial works for fire detection, fire suppression, gas suppression, and related fire protection systems.
- Coordinate resources, materials, purchase requests, and vendor support to keep work moving.
- Maintain service records, progress updates, and required site documentation.
- Promote safe working practices and consistent quality across all on-site activity.
How you'll do it- Stay close to the work by understanding site priorities, removing blockers, and keeping service delivery focused on what matters most to the customer.
- Lead with accountability by making clear decisions, following through on commitments, and keeping safety and integrity at the center of every task.
- Use CMMS and service software consistently to manage work orders, schedule maintenance, and maintain accurate records that support reliable delivery.
- Coordinate proactively with customers, subcontractors, and field colleagues so work is planned, visible, and completed to standard.
- Apply disciplined problem-solving to diagnose issues, support remedial action, and improve reliability through continuous improvement.
- Work as one team by sharing information clearly, building trust, and drawing on diverse perspectives to support the site.
Qualifications- Experience leading or coordinating on-site operations or maintenance teams in a fire protection, building services, or related technical environment.
- Strong knowledge of fire protection service delivery, including preventative maintenance, demand maintenance, inspections, and site-based coordination.
- Practical experience with fire detection, fire suppression, gas suppression, or related fire safety systems.
- Ability to manage customer communication, subcontractor coordination, and day-to-day site priorities.
- Familiarity with CMMS, service software, and accurate work-order or maintenance documentation.
- Sound understanding of health and safety requirements in an active site environment.
- Ability to read technical drawings, manuals, or site documentation and translate them into action.
- Strong organizational skills and a collaborative, customer-focused approach.
Preferred- Experience with Johnson Controls Commercial Fire Sprinkler Systems
- Experience with fire extinguisher servicing or basic fire protection inspections.
- NICET certification.
You will join a team that supports critical fire protection work with a focus on safety, reliability, and customer outcomes. If you enjoy leading on-site activity, solving problems in the field, and keeping service delivery moving, this role offers meaningful day-to-day impact.
If this sounds like the right next step, we would like to hear from you. Apply today and help keep essential fire systems performing at their best.
HIRING SALARY RANGE: $95k-$130k (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)
This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package.
The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us
