Salary : $87,256.00 - $101,192.00 Annually
Location : (City Hall) Poulsbo, WA
Job Type: Full-time
Job Number: 26-00024
Department: Police
Opening Date: 09/11/2026
Closing Date: 9/27/2026 11:59 PM Pacific

DESCRIPTION

Job Summary
Under the direction of the Chief of Police or designee, the Office Manager coordinates and oversees the day-to-day administrative operations and support functions of the Police Department. The position supervises assigned administrative staff, coordinates departmental administrative processes, and works with Police Department divisions, City departments, and outside agencies to support effective and efficient department operations.
Performs complex administrative duties related to budgeting and financial activities, contracts and applications, City Council agenda items, ordinances and resolutions, personnel and human resources coordination, inventory and assets, records and public records requests, training coordination, and departmental reporting. Provides administrative support to the Chief of Police and department leadership, maintains confidentiality, exercises sound judgment and discretion, and establishes effective working relationships throughout the City.
ESSENTIAL FUNCTIONS

Job Duties

• Coordinates day-to-day administrative operations and support functions of the Police Department.
• Supervises Police Department administrative staff, including the Senior Police Administrative Specialist and Police Administrative Specialist; assigns and prioritizes work, establishes schedules, monitors performance, provides direction and feedback, and supports training and professional development.
• Provides administrative support to the Chief of Police and department leadership, including preparing correspondence, reports, presentations, and other materials.
• Coordinates departmental budgets, monitors expenditures, prepares budget information and reports, and works with the Finance Department.
• Coordinates contracts, agreements, applications, City Council agenda items, ordinances, resolutions, and related administrative documentation.
• Coordinates personnel actions and works with Human Resources on hiring, separations, training, employee records, and other personnel matters.
• Maintains and coordinates departmental records, inventory, property, and other administrative assets.
• Coordinates complex public records requests, including gathering responsive records and working with appropriate City departments and legal staff regarding established disclosure and redaction requirements.
• Provides administrative oversight and coordination of police records, public records, WSP ACCESS, evidence/property, and other specialized administrative functions; works with assigned staff to ensure accurate, timely, and compliant completion of these functions.
• Coordinates departmental training, which may include scheduling, registration, records, required training, and training-related expenditures.
• Prepares administrative, financial, personnel, and operational reports and conducts research as requested by department leadership.
• Coordinates with Information Technology and other City departments to address departmental administrative and technology needs.
• Builds positive and collaborative working relationships throughout the City and works cooperatively with other departments to support shared organizational needs.
• Maintains confidentiality and exercises tact, discretion, and sound judgment when handling sensitive information and difficult or contentious situations.
• Maintains sufficient knowledge of critical departmental administrative and records functions to provide backup coverage and continuity of operations when assigned staff are unavailable.
• Performs other related duties as assigned.

Knowledge, Skills, & Abilities

• Knowledge of principles and practices of office management, administrative operations, and work organization.
• Knowledge of basic governmental budgeting, accounting, purchasing, payroll, and financial recordkeeping practices.
• Knowledge of public records, records retention, confidentiality, and applicable administrative requirements.
• Knowledge of City organization, departmental functions, and the interrelationships between City departments and outside agencies.
• Knowledge of effective supervisory practices, including assigning work, monitoring performance, providing feedback, and supporting staff development.
• Skill in organizing, prioritizing, and coordinating multiple assignments, projects, and deadlines.
• Skill in preparing accurate correspondence, reports, spreadsheets, financial information, presentations, and other administrative documents.
• Skill in using computers, office equipment, Microsoft Office and other software applications, databases, and departmental systems.
• Ability to exercise sound judgment, discretion, tact, patience, and professionalism when handling sensitive, confidential, or contentious matters.
• Ability to communicate clearly and professionally, both orally and in writing, with employees, department leadership, City departments, elected officials, outside agencies, and the public.
• Ability to establish and maintain effective working relationships and work cooperatively across departments to accomplish shared goals.
• Ability to analyze information, conduct research, identify issues, and make appropriate recommendations to department leadership.
• Ability to work independently, manage competing priorities, and meet strict deadlines in a fast-paced and high-stress environment.
• Ability to remain calm, professional, and effective when responding to difficult situations, interruptions, or changing priorities.
• Ability to maintain confidentiality and handle sensitive personnel, financial, legal, and departmental information with discretion.
• Ability to learn and apply applicable laws, regulations, City policies, procedures, and administrative requirements.
• Ability to respond to emergencies and support departmental and City operations during natural disasters or other critical events.

Working Environment & Physical Requirements

• Work is primarily performed in an office environment with regular interaction with Police Department employees, City staff, outside agencies, elected officials, and the public.
• Requires frequent use of computers, software applications, telephones, and other standard office equipment; requires keyboarding, data entry, and the ability to prepare, review, and process documents for extended periods.
• Requires effective communication in person, by telephone, and through electronic communication.
• Work may involve frequent interruptions, multiple competing priorities, sensitive or confidential information, and strict or time-sensitive deadlines.
• Requires the ability to work effectively in a high-stress, fast-paced environment while maintaining a professional, calm, and respectful demeanor and exercising sound judgment when handling difficult, sensitive, or contentious situations.
• May be required to attend meetings, training, or other activities at various City and off-site locations.
• May be required to work occasional evenings, weekends, holidays, or extended hours, including during emergencies or natural disasters.
• Requires the ability to sit, stand, walk, bend, reach, and use standard office equipment and technology for extended periods.
• May occasionally be required to lift, carry, or move office supplies, files, equipment, or other materials weighing up to 25 pounds.

• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

QUALIFICATIONS

Minimum Qualifications

• Associate degree in business administration, public administration, accounting, management, or a related field; and
• Five (5) years of progressively responsible administrative or office management experience; and
• At least two (2) years of experience supervising staff and coordinating administrative operations, including budgeting, financial activities, records, contracts, personnel, or other departmental support functions.
• Proficiency with Microsoft Office and other standard office software and the ability to learn and effectively use City and department computer systems.
• An equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities may be considered.

Preferred Qualifications

• Experience working in a municipal government, public safety, or other public-sector environment.
• Experience with governmental budgeting, public records, records management, contracts, personnel administration, or labor relations.
• Experience supervising administrative staff and coordinating complex records, public records, financial, personnel, or other departmental administrative functions.
• Experience providing administrative support to department leadership and coordinating work across multiple City departments or external agencies.

Licenses & Other Requirements

• Valid Washington State driver's license, or ability to obtain one within the required timeframe.
• Possession of, or ability to obtain within six (6) months of appointment, WSP ACCESS certification as required for assigned duties.
• Must be available to respond during natural disasters, emergencies, critical incidents, or other events requiring support of departmental and City operations, including work outside of normal business hours.

SUPPLEMENTAL INFORMATION

01

A completed application is required to be considered for this position. Resumes and cover letters cannot replace the application, but you may bring them to your interview if invited. Do you understand and agree?

• Yes, I understand and agree
• No, I do not agree

02

The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.

• Yes, I understand and agree
• No, I do not agree

03

Do you have experience managing or supervising staff?

• Yes
• No

04

Which of the following describes your highest level of Microsoft office (Microsoft Word, Excel, PowerPoint) proficiency?

• I do not have enough skills to meet the definition of Basic level below.
• Basic
• Intermediate
• Advanced

05

Do you possess at least an associate degree in business administration, public administration, accounting, management, or a related field? If you do not possess an associate degree, do you have at least 24 months of related experience?

• Yes
• No

06

In addition to the degree (or equivalent experience), do you also have at least five (5) years of progressively responsible administrative or office management experience with at least two (2) years of experience supervising staff and coordinating administrative operations, including budgeting, financial activities, records, contracts, personnel, or other departmental support functions?

• Yes
• No

07

Do you have experience working in a municipal government, public safety, or other public-sector environment?

• Yes
• No

08

Do you have experience with governmental budgeting, public records, records management, contracts, personnel administration, or labor relations?

• Yes
• No

09

Do you have experience supervising administrative staff and coordinating complex records, public records, financial, personnel, or other departmental administrative functions?

• Yes
• No

10

Do you have experience providing administrative support to department leadership and coordinating work across multiple City departments or external agencies?

• Yes
• No

11

Do you possess a valid Washington State driver's license, or ability to obtain one within the req