Office Administration Coordinator: Computer Science and Physics

Wilfrid Laurier University

$80K — $92K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • One year of post-secondary education.
  • Two years of administrative experience in a university environment, ideally in an academic department.
  • Familiarity with university policies related to student academics.
  • Experience in a unionized environment.
  • Proficiency in meeting procedures and minute-taking.
  • Experience in budget reconciliation.
  • Strong service orientation with excellent communication skills.
  • Outstanding planning and organizational abilities for deadline management.
  • Able to work independently and exercise sound judgement.
  • Proficient in computer skills, including word processing, spreadsheets, and web page maintenance, with Banner/COGNOS knowledge being an asset.

Responsibilities

  • Advise the Program Coordinator on administrative needs; organize work to meet deadlines.
  • Support Lab Coordinators by managing confidential data related to students and courses.
  • Generate contracts for part-time instructors and submit to the Dean's office.
  • Coordinate meetings by scheduling, creating agendas, and recording minutes.
  • Assist with budget tasks including reconciliations and expense claims.
  • Monitor student course registrations and provide updates to the Program Coordinator.
  • Act as the first point of contact for departmental inquiries, guiding students through academic processes.

Benefits

  • Opportunity to work in a collaborative academic environment.
  • Engagement with a diverse student body across multiple campuses.
  • Professional development and training opportunities.
  • Access to university resources and facilities.
  • Flexible work arrangements as per policy approval.
Full Job Description
Department: Faculty of Science

Job Type: Limited Term

Full-time/Part-time: Full Time (>=1249 hrs/year)

Campus: Brantford

Reports to: Admin Mngr, Faculty of Science

Employee Group: PAG

Application Deadline: September 11, 2026

Requisition ID: 11818

This job posting is for a current vacancy.

Position Summary

At Laurier, we are a community. It's what brings our students here and what keeps our people here. As an educational institution, we inspire lives of leadership and purpose in our student community. As an employer, we seek, foster and value the same qualities of leadership and purpose in our employee community. We currently have an opportunity for you to join the Laurier community as an Office Administration Coordinator supporting the Physics and Computer Science program.

This position has a university-wide mandate and is based at the Brantford Campus. The incumbent provides subject matter expertise to all campuses, requiring regular interpersonal interactions and collaboration with departments at the Waterloo Campus, the Brantford Campus, locations in Kitchener and Milton, and external partners. Special attention is given to ensure equitable service delivery across all locations.

Reporting to the Administrative Manager, Faculty of Science and with daily direction and oversight from the Program Coordinator, Physics and Computer Science, the Office Administration Coordinator is accountable for the overall efficient administrative functioning of the program. They provide comprehensive administrative support to the Program Coordinator, Lab Coordinators, full-time faculty members, contract teaching faculty (CTF), and staff, working with a high degree of independence. The Office Administration Coordinator ensures that the program meets key deadlines throughout the year and provides organizational leadership and support for program events. The incumbent routinely acts as the program's contact on administrative policy and organizational matters and must be an informed and professional representative of the program on behalf of the Physics and Computer Science Department.

The incumbent works regularly with confidential information therefore the position requires discretion and good judgment. The incumbent works both independently and co-operatively with other staff both in the program and in the Faculty of Science.

Accountabilities

Program Coordinator Support
  • Advises the Program Coordinator on the program's administrative needs and processes; organizes and prioritizes work to ensure both program and university deadlines are met;
  • Supports the Physics and Computer Science Lab Coordinators accessing confidential institutional data such as student records, course enrolment statistics, and class lists for the department using Banner, Cognos and other university systems;
  • Generates part-time instructor (CTF) contracts in coordination with the Physics and Computer Science Department (Waterloo Campus) and facilitates submission to Dean's office requiring knowledge of Banner and Loris;
  • Coordinates the scheduling of Program meetings, generates and circulates agendas, records and archives minutes;
  • Assists Program Coordinator with budget including reconciliation, purchases, deposits, cheque requisitions, expense claims and transfers;
  • Monitors course registrations and enrollment data, providing value-added updates to Program Coordinator.


Program Support
  • Provides first point of contact for all departmental inquiries; assessing the nature and complexity of inquiries and determining actions to be taken, referring queries as appropriate.
  • First point of contact for current graduate students regarding their progression through the program; providing information to registration, policies, and procedures as outlined in the Graduate Academic Calendar
  • Provides information to students concerning program and course selection, GPA-based progression / graduation requirements and relevant regulations and procedures in relation to their academic success
  • Provides academic advising to students on the appropriate action for progression, petitions and academic appeals in compliance with FGPS regulations
  • Assesses student needs during periods of personal and academic crisis and provides procedural guidance on registration, petitions and academic appeals
  • Analyses multiple sources of information such as student records, program requirements, and institutional policies to address and resolve progression, petition and academic appeal issues
  • Supports the preparation of course outlines, examinations, and other applicable materials, ensuring the department is in compliance with academic policies;
  • Oversees the collection of materials such as course syllabi and midterms, and completes final examination information forms each term and submits to the Examinations Office; ensures final exams are submitted for printing and delivery;
  • Coordinates the scheduling and printing of midterm examinations, including room booking, proctor and marking support;
  • Facilitates the archival, retention, and storage of departmental records including policies and procedures, governance, hiring recommendations and teaching materials as per FIPPA regulations;
  • Accesses confidential institutional data such as student records, course enrolment statistics, and class lists for the department using Banner, Cognos and other university systems;
  • Supports faculty and lab coordinators by booking meeting rooms and providing OneCard access (in coordination with Campus Access Control) for students, staff and faculty;
  • Provides basic orientation and information to new faculty and CTF regarding university and department policies and administrative processes;
  • Maintains office supplies and oversees photocopier maintenance;
  • Liaises with other units for equipment maintenance, office repair, and general work orders;
  • Receives and distributes mail and organizes assigned mailboxes; labels and forwards outgoing mail and packages;
  • Monitors the departmental web pages for accuracy and revises/updates as necessary;
  • Responsible for monitoring and maintaining the general departmental email and Outlook calendars;
  • Responds to general inquiries and provides information pertaining to university policies and regulations for students in a timely manner, and identifies emails to the departmental academic advisor for further clarification;
  • Assists with the coordination of hiring student Graduate Teaching and Instructional Assistants including applications, interview scheduling and contracts.


Event Coordination
  • Supports program recruitment and information events, such as Spring and Fall Open Houses
  • Supports the Program Coordinator with orientation events for each incoming cohort of students;


Qualifications
  • One (1) year post-secondary education;
  • Two years related administrative experience within a university environment, preferably in an academic department or comparable environment;
  • Experience and knowledge working with university policies related to student academics (graduate and undergraduate);
  • Experience working within a unionized environment;
  • Experience with meeting procedures and taking minutes;
  • Experience in reconciling budgets;
  • Strong service orientation and well-developed communication skills;
  • Excellent planning and organizational skills and the ability to meet demanding deadlines through multi-tasking and prioritization of work;
  • Ability to work independently and apply sound judgement in decision making
  • Excellent/strong computer skills, word processing, spreadsheets, databases and web page maintenance; prior experience with web editing is an asset;
  • Knowledge of Banner/COGNOS and Millennium;
  • Good oral and written communication skills;
  • Excellent problem-solving skills;
  • Experience in organizing special events is required.


Hours of Work: This is a full-time, limited term role with an approximate end date of June 30, 2028. The normal hours of work are 8:30 am to 4:30 pm, Monday to Friday. Flexibility in hours will be required, including evening and/or weekend work. When possible, the manager will adjust the work schedule so that no more than 35 hours are worked in a week.

This role offers limited flexibility regarding flexible work arrangements. Please see Policy 8.14 (Flexible Work Policy) for more information. All arrangement must be approved by the direct manager. On occasion, this schedule may need to be adjusted to meet operational requirements.

Compensation:

Level: D

Rate of Pay: $38.80 to $41.02 per hour with an annual step progression on anniversary date up to $44.35 per hour.

Considerations for new hire step placements include, qualifications and length/depth of required experience, relevant market rates for similar jobs, internal equity, and estimated learning curve in starting the job.

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