Quest Global Manufacturing

OCM Lead

Quest Global Manufacturing$75K — $90K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business or Organizational Development; master's preferred.
  • Proven experience in leading change for large ERP implementations, ideally SAP S/4HANA.
  • Strong communication, facilitation, and stakeholder management skills.
  • Ability to analyze data, identify risks, and develop practical solutions.
  • Certification in change management methodologies (e.g., Prosci, ADKAR) is a plus.
  • Proactive and collaborative, skilled at driving change in complex environments.
  • Comfortable navigating ambiguity and inspiring confidence while delivering results.

Responsibilities

  • Execute change management strategies to support SAP S/4HANA transition.
  • Act as a liaison between project teams and business stakeholders.
  • Lead and localize change management activities for user adoption.
  • Engage key stakeholders, run change impact analysis workshops, and coordinate Change Agents' activities.
  • Adapt and oversee training delivery aligned with local needs.
  • Develop and execute communication plans that align with business strategy.
  • Monitor change management progress, identify risks, and adjust strategies accordingly.

Benefits

  • 401(k) plan with matching
  • Comprehensive health insurance
  • Paid time off
  • Life insurance
  • Dental and vision insurance
  • Short/Long Term Disability
  • Employee referral program
Full Job Description
Job Requirements

What You will Do:
  • The Organizational Change Lead for the S/4HANA project is responsible for executing change management strategies that enable a smooth transition to SAP S/4HANA.
  • This role acts as a bridge between project teams and business stakeholders, ensuring that all impacted employees are supported throughout the transformation process.
  • Lead & localize change management activities ensuring successful OCM implementation and user adoption.
  • Identify & engage key stakeholders at levels, run change impact analysis workshops, and coordinate nomination & activities of Change Agents
  • Adapt training programs for local needs & oversee training delivery together with Change Agents
  • Develop & execute localized communication plans aligned with the business strategy
  • Monitor rollout progress, identify risks/resistance & provide updates to BA and Cluster leadership
  • Active participant in the OCM Community, contributing best practices, insights, and input to the overall OCM strategy
  • Act as dedicated ambassadors for capability/product line, representing business needs
  • Execute OCM activities for capability/product line & cascade communications + training locally
  • Promote rollout benefits, facilitate workshops/Q&A sessions & address adoption barriers
  • Gather feedback, escalate concerns, identify signs of resistance and adoption risks, propose adjustments
  • Share best practices & insights within the OCM Community
  • Monitor and report on change management progress, adjusting strategies as needed to address challenges and maximize engagement.

What You Will Bring:
  • Bachelor's degree in business, Organizational Development, or related field; master's preferred.
  • Proven experience in leading organizational change for large-scale ERP implementations, ideally SAP S/4HANA.
  • Strong communication, facilitation, and stakeholder management skills.
  • Ability to analyze data, identify risks, and develop practical solutions.
  • Certification in change management methodologies (e.g., Prosci, ADKAR) is a plus.
  • The ideal candidate is proactive, collaborative, and skilled at driving change in complex environments.
  • They are comfortable navigating ambiguity and can inspire confidence in others while delivering measurable results for the organization.


Pay Range: $75k to $90K

Compensation decisions are made based on factors including experience, skills, education, and other job-related factors, in accordance with our internal pay structure. We also offer a comprehensive benefits package, including health insurance, paid time off, and retirement plan.

Work Requirements:

This role is considered an on-site position located in Charlotte, NC
  • You must be able to commute to and from the location with your own transportation arrangements to meet the required working hours.
  • Shop floor environment, which may include but not limited to extensive walking, and ability to lift up to 40 lbs.

Travel Requirements:

Due to the nature of the work, some travel is required.

Citizenship Requirements:

Due to the nature of the work, U.S. citizenship is required.

Benefits

Full-time (Regular)
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance
• Short/Long Term Disability

About Quest Global Manufacturing

Quest Global Manufacturing is a leading provider of engineering and manufacturing services to the aerospace, defense, and industrial markets. The company was founded in 1997 and is headquartered in McLean, Virginia. Quest Global Manufacturing has a team of over 11,000 professionals who work with clients around the world to design, build, and maintain complex systems and components. The company's services include product design, engineering, prototyping, testing, and more. Quest Global Manufacturing is committed to delivering innovative solutions that help its clients succeed in today's competitive marketplace.
Learn more about Quest Global Manufacturing
Size
11,000 employees
Industry
Founded
1997

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